Summary
Overview
Work History
Education
Skills
Certification
Relocation
Timeline
Generic

DONNA SOLIMAN

Bloomfield,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Partnerships For People-Clifton, NJ
11.2022 - Current
  • Create a healthy and engaging home for people with intellectual disabilities, Teach and assist with daily living skills like cooking and light housekeeping, Provide and assist with direct care such as personal care and hygiene, Promote and advocate for the health and wellness of individuals supported, Support individuals to become independent, make decisions, and live a meaningful dignified life with valued social roles and Provide transportation within the community and ot medical appointments as necessary
  • Entering daily notes on Therap and using Carasolva system to administer medication.

Child Counselor

Boys and Girls Club-Clifton, NJ
09.2022 - 12.2022
  • Implement a variety of daily enrichment activities including, but not limited to: social-emotional well-being, character development, project based learning, S.T.R.E.A.M., fitness and recreation, and academics.

Call Center Operator/Representative

Big Messages LLC-West Caldwell, NJ
09.2021 - 07.2022
  • 24-hour medical answering service
  • Answered emergency incoming calls for doctors and hospitals
  • Transferred calls to doctors and hospitals
  • Sent messages to on-call doctors and hospitals in timely manner.

Direct Support Professional

Clifton Adult Opportunity Center-Clifton, NJ
06.2018 - 05.2021
  • Administering medications to clients in the morning and evening as prescribed in group home setting, entering daily notes on Therap, transported clients to day program, doctor appointments and participate in community activities
  • Assisted clients with getting dressed for the day and encouraging clients to become independent.

Customer Service Representative

ABM Aviation
11.2016 - 05.2018
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Human Services/Social Work -

Passaic County Community College
Paterson, NJ
07.2024

High school or equivalent in Criminal Justice -

Bloomfield High School
Bloomfield, NJ
06.2012

Skills

  • 10 years
  • Developmental Disabilities Experience
  • Autism Experience
  • Special Needs
  • Meal Preparation
  • Childcare
  • Caregiving
  • Laundry
  • Medication Administration
  • Home health
  • Applied behavior analysis
  • Nannying
  • 10 years Medication Technician
  • Infant care
  • Toddler care
  • Babysitting
  • Daycare
  • Early childhood education
  • Communication skills
  • Customer service
  • Property management
  • Vital Signs
  • CPR Certification
  • Medical terminology
  • Medical office experience
  • HIPAA
  • Microsoft Excel
  • Computer skills
  • Organizational skills
  • Financial services

Certification

  • CPR Certification, 11/01/23
  • MANDT TRAINING, 11/01/23

Relocation

  • Clifton, NJ

Timeline

Direct Support Professional

Partnerships For People-Clifton, NJ
11.2022 - Current

Child Counselor

Boys and Girls Club-Clifton, NJ
09.2022 - 12.2022

Call Center Operator/Representative

Big Messages LLC-West Caldwell, NJ
09.2021 - 07.2022

Direct Support Professional

Clifton Adult Opportunity Center-Clifton, NJ
06.2018 - 05.2021

Customer Service Representative

ABM Aviation
11.2016 - 05.2018

Human Services/Social Work -

Passaic County Community College

High school or equivalent in Criminal Justice -

Bloomfield High School

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DONNA SOLIMAN