Donna Stanley

Food and Beverage Server

• Provided courteous, friendly service while multitasking in a fast-paced environment.
• Remained focused, calm, and professional during peak rush hours.
• Addressed and handled customer complaints in polite and professional manner

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Lifted to 10 pounds at once and used forklift to move heavier loads

• Managed communication between associates and management, addressing key issues and needs.
• Observed each team member to carry out duties and provided constructive criticism.
• Assisted customers with complaints, questions and concerns.
• Assigned each member of 8-person team with specific daily tasks and responsibilities

• Greeted customers to fulfill requests and answer questions.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.