Donna Stephens
Anderson,IN
Summary
Hard working and dependable. Willing to learn. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Great customer service. Analytical Thinking Laboratory Terminology Work Planning and Prioritization Verbal and Written Communication Infection Control Attention to Detail Mathematics and Calculations Team Collaboration Sample Logging Surgical Procedures Clinical Lab Settings Positive Attitude
Overview
15
15
years of professional experience
7
7
years of post-secondary education
Work History
Lab Technician
Stoney Creek Veterinary Services and Consultation
Farmland, IN
07.2016 - 04.2022
- Collected, labeled and stored lab samples according to laboratory specifications
- Coordinated deliveries at loading dock for labs, supporting manufacturing and logistics functions
- Communicated with partners to properly receive bulk inventory and deliveries
- Received stock from global production facilities, prioritizing for processing into storage systems
- Performed daily housekeeping tasks driving efficient laboratory operations
- Maintained, cleaned, and prepared lab instruments for cell cultures
- Managed laboratory supplies and equipment, providing maximum output to meet data deadlines
- Gathered biological samples for laboratory tests
- Supervised cleaning and maintenance of laboratory equipment to prevent errors and breakdowns
- Assisted and instructed other laboratory technicians
- Mixed and pulled Medication for customers
- Shipped Medication to Customers
- Assisted Doctors in Surgery.
Supervisor/Trainer
Xerox
, IN
09.2012 - 03.2016
- Provided ongoing training to address staff needs
- Established and enforced clear goals to keep employees working collaboratively
- Resolved customer complaints and adjusted policies to meet changing needs
- Coached staff members to develop long-term career goals
- Planned and managed resources to consistently meet production, quality and cost goals
- Enforced company policies, answered coworkers' questions and trained new personnel
- Identified needs of customers promptly and efficiently
- Processed Payment for customers.
Resident Weekend Manager
Of Yahweh
Houston, TX
08.2006 - 06.2012
- Managed administrative tasks, maintenance requests, room change process and incident reports
- Developed strong and trusting rapport with patients to facilitate smooth, quality care
- Served as positive role model for diverse group of individuals
- Communicated with families or advocates to discuss resident needs and progress
- Mediated conflicts among residents and immediately notified supervisors or escalated conflicts
- Initiated resident transfers to other programs to better meet needs
- Participated in departmental, organizational and community meetings.
Education
High School Diploma -
Madison Heights High School
Skills
Several years in Customer Service Always enjoy talking to people and assisting them
undefinedTimeline
Lab Technician
Stoney Creek Veterinary Services and Consultation
07.2016 - 04.2022
Supervisor/Trainer
Xerox
09.2012 - 03.2016
Resident Weekend Manager
Of Yahweh
08.2006 - 06.2012
High School Diploma -
Madison Heights High School
Similar Profiles
Brandy-Jo TuttleBrandy-Jo Tuttle
Inventory Specialist at Stoney Brook Veterinary HospitalInventory Specialist at Stoney Brook Veterinary Hospital
Lynn SpicerLynn Spicer
Golf Course Employee at Stoney Creek Golf CourseGolf Course Employee at Stoney Creek Golf Course
STEVEN KISAKASTEVEN KISAKA
Pharmacist Intern at Stoney Creek Medical PharmacyPharmacist Intern at Stoney Creek Medical Pharmacy
Rebecca BuchanRebecca Buchan
Director of Interpretation Services at GLOBO Language SolutionsDirector of Interpretation Services at GLOBO Language Solutions
Chelsea HartChelsea Hart
Shipping and Receiving Coordinator at HolicShipping and Receiving Coordinator at Holic