A results-driven HR Manager with 20+ years of experience in talent acquisition, employee relations, and organizational development. Proven track record of improving employee engagement, reducing turnover, and increasing productivity
Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals.
Provide strategic leadership to the Sr. Leaders, as well as our mid-salary Coaches. Provide overall HR Support to a client group of upwards 300 hourly team members, and 20 salaried leaders.
Support Operations with KPI’s / finance reports and start-up communication at on-set of shift.
Proactive leadership when dealing with employee relations incidents ensuring all incidents are investigated timely, confidentially and respectfully. Successful partnership with Legal and/or outside council for more in-depth claims.
Lead and manage “interactive discussions” with TMs that are out on medical and provide a note with restrictions. Ensuring company is covered, as well as, TM is given the opportunity to discuss their restrictions and how they might still be able to contribute in their role.
Primary owner of recruiting for both internal and external opportunities for the DC. Successful bench building by functional area, including competency and capability matrix used to help with building out DC teams and ensuring cross-trained teams are staying current on policies and procedures.
Significantly reduced turnover from 40% to 25% within the first year by implementing employee development and retention programs such as employee performance plans, mentoring, and succession planning. Revamped training program to better reflect the diverse learning style of employees.
Successfully rolled out a new attendance policy for all hourly TMs in the building. This is a points-based system.
Owner of the Engagement Survey for the DC as well as responsible for building an aggressive action plan based on team member’s direct feedback. Co-host along with GM, monthly focus groups based on TMs birthday ensuring TMs feel free to share out things we are doing well, and where there is opportunity. Present feedback to the Department Leaders and address what can be done to address concerns—ensuring we are closing the loop with the team, so they know we heard them.
Manage the Employment function for 241 stores, 3 Distribution Centers, 1 Trucking Company, and 114 Pharmacies.
● Managed a team of five direct reports, 3 field HR Specialists & 2 Employment Coordinators.
● Active participant in “Bull Dog” project during the Northern California Albertson’s acquisition. SME on migration of all employment aspects to Save Mart Supermarkets.
● Managed offer process; provided guidance on matters such as salary negotiations/ranges; sign on bonus, and immigration.
● Successfully managed $1 million recruitment budget and cost center for recruitment purposes.
● Tracked and reported on all openings, prepared and presented recruitment statistics, tracked all critical openings activity for senior management.
● Directly managed and facilitated immigration process for foreign nationals and seasonal international J1 Students.
● Responsible for “Career” content on Stores/Pharmacy & Distribution Center web pages.
● Successfully rolled-out Krono’s v6 to 152 hiring locations in 3-month time frame, thus eliminating the need for paper applications.
● Responsible for the successful migration (through RFP), to new vendor for managing Save Mart’s Tax Credit Program (contract owner/manager). Own screening and compliance initiatives.
● Successfully rolled out President Obama’s “Hiring Incentives to Restore Employment (HIRE) Act” in 2010.
● Successfully integrated background solution for all hiring locations. Managed and monitored relationship/program and all background transactions, ensuring compliance.