Donna Taylor
Memphis,TN
Summary
Results-driven and seasoned manager with over twenty years of experience in leadership roles. Proven expertise in conflict resolution, adeptly fostering positive peer relationships and cultivating a supportive workplace environment. Committed to upholding company standards and employing rigorous interview practices to recruit top talent, ensuring organizational success. Possesses strong leadership skills and a passion for management, dedicated to driving team performance and achieving business objectives. Adept at motivating and empowering teams to reach their full potential while maintaining a focus on continuous improvement and excellence.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work History
Director
Raleigh Community Christian Childcare
08.2023 - Current
- Overseeing daily operations of our daycare center and spearheading the development and implementation of comprehensive policies and procedures aimed at ensuring the smooth and effective functioning of the facility
- Ensure that the center is in compliance with all licensing and regulatory requirements
- Established and upheld a supportive and enriching atmosphere for children within the center, fostering positivity, emotional well-being, and growth through attentive care, engaging activities, and consistent encouragement, contributing to a nurturing environment conducive to their holistic development
- Facilitated clear and constructive communication channels with parents and guardians, delivering timely updates on their child's development and promptly addressing any concerns or issues, fostering trust and confidence in the daycare center's commitment to their child's well-being
- Collaborate with community organizations and other stakeholders to promote the center and its services
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Stay up-to-date on best practices in early childhood education and implement them in the center.
- Championed corporate social responsibility initiatives that enhanced the company''s reputation in the community and industry at large.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth
Child Development Specialist
Shelby County school
07.2020 - 08.2023
- Orchestrated engaging and comprehensive lesson plans tailored to Second-grade curriculum for over 60 students, fostering necessary environments conducive to active learning and student engagement.
- Demonstrated adept time management skills to ensure efficient use of classroom time, effectively balancing instructional activities, transitions, and student needs to maximize learning opportunities and reduce excessive downtime by 30%
- Employed proactive conflict resolution techniques to address and resolve conflicts among students, promoting a positive and harmonious classroom atmosphere conducive to learning.
- Collaborated closely with fellow educators, administrators, and support staff to coordinate lesson plans, share resources, and address student needs, enhancing our overall educational experience for students.
- Cultivated critical thinking skills among students through thought-provoking activities, discussions, and assignments, encouraging analytical reasoning and problem-solving abilities.
- Exhibited leadership qualities by providing guidance, mentorship, and direction to students, empowering them to take ownership of their learning and develop into confident, independent thinkers.
- Fostered our spirit of teamwork among students through collaborative projects, group activities, and peer learning opportunities, promoting a supportive learning environment where students learn from and support one another.
Operations Manage
Stay Alfred Vacation rental properties
01.2019 - 04.2020
- Managed portfolios of over 100 rental properties, ensuring their impeccable maintenance and upkeep to meet high standards of guest satisfaction and property excellence.
- Supervised housekeeping staff to guaranteed seamless executions of their duties, maintaining cleanliness and presentation standards in all properties.
- Coordinated with maintenance teams to ensure timely execution of work orders, addressing any property-related issues promptly and efficiently.
- Acting liaison between Stay Alfred and property managers, facilitating effective communication and collaboration to optimize property operations and guest experiences.
- Implemented and managed monthly budgets, ensuring financial efficiency and adherence to fiscal targets while maintaining service quality.
- Executed strategic marketing initiatives to enhance brand visibility and promote our Stay Alfred Experience, driving occupancy and revenue growth.
- Demonstrated adept conflict resolution skills in handling guest issues and disputes, ensuring swift and satisfactory resolutions to maintain guest satisfaction and brand reputation.
- Provided comprehensive oversight of rental agreements, ensuring compliance with legal requirements and safeguarding interests of both guests and property owners.
Education
Bachelor of Arts - Medical Office Management
Robert Morris University
Memphis, TN 01.1993 - 05.1997
60 College Credits - Medical Assisting
Allied Health Careers Institute
Murfreesboro, TN 01.1994 - 01.1997
Associate of Arts - Certified Nursing Assistant
Whitfield Vocational Tech
Whitefield ,TN 01.1987 - 12.1987
Skills
Timeline
Director
Raleigh Community Christian Childcare
08.2023 - Current
Child Development Specialist
Shelby County school
07.2020 - 08.2023
Operations Manage
Stay Alfred Vacation rental properties
01.2019 - 04.2020
60 College Credits - Medical Assisting
Allied Health Careers Institute
01.1994 - 01.1997
Bachelor of Arts - Medical Office Management
Robert Morris University
01.1993 - 05.1997
Associate of Arts - Certified Nursing Assistant
Whitfield Vocational Tech
01.1987 - 12.1987
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