- Gardening
- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Drawing and Painting
- Crafting and DIY Projects
Donna Thomas
Lancaster,CA
Summary
Dynamic EMR Trainer at Venice Family Clinic with a proven track record in new hire training and program management. Expert in public speaking and creative problem solving, I have successfully mentored staff, enhancing productivity and fostering professional growth. Skilled in training material updates and onboarding clinicians, I drive impactful learning experiences.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Lead EMR Trainer
Venice Family Clinic
02.2012 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
- Facilitated virtual, in-person and blended learning sessions.
- Enrolled clinicians in SureScripts platform in order to electronically prescribe medications
- onboarding new clinicians into NextGen platform
- assisted the Chief Medical Information Officer with schedules for EMR team
- transcribed outreach notes for our outreach clinicians
- Project manager for rollout for our NextGen mobile application
Patient Service Representative
Tarzana Endocrine And Medical Group
01.2001 - 02.2011
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
Education
No Degree - Medical Billing/coding
West Valley Adult
Woodland Hills, CASkills
- New hire training
- Planning and coordination
- Public speaking
- Creative problem solving
- Train-the-trainer
- Group and individual instruction
- Program management
- Training material updates
- Payment collection
Accomplishments
EHR NextGen certified professional
Certification
- [Area of certification] Training - [Timeframe]
Interests
Timeline
Lead EMR Trainer
Venice Family Clinic
02.2012 - Current
Patient Service Representative
Tarzana Endocrine And Medical Group
01.2001 - 02.2011
No Degree - Medical Billing/coding
West Valley Adult
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