Donna Thompson
Wetumpka,AL
Summary
Dedicated Office Assistant with over 20 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Office and history achieving high data output.
Overview
31
31
years of professional experience
Work History
Office Assistant
Asphalt Contractors, Inc.
Montgomery, AL
07.2021 - 06.2022
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Processed invoices and expenses using Sage 300 to facilitate on-time payment.
Payroll Clerk
Lear Corporation
Montgomery, AL
05.2021 - 07.2021
- Maintained payroll information by calculating, collecting and entering data.
- Using Kronos timekeeping system
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
Adminstrative Assistant
State Of Alabama
Montgomery, AL
09.2003 - 04.2021
- Managed 50 plus calls per day, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Responsible for processing applications
- Prioritized time sensitive tasks
- Arranged field inspector visits
- Approved payroll and expenses for field inspectors
- Resolved differences between shop owners and filed inspectors
HR Assistant
Sylvest Farms, Inc.
Montgomery, AL
09.1984 - 01.1997
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes.
- Maintained office supplies, distributed mail, and processed invoices for payment.
- Supported coordination of benefits open enrollment activities and process.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Oversaw and managed hiring process and assisted human resources.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Maintained work structure by updating job requirements and job descriptions for positions.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
Education
High School Diploma -
Wetumpka High School
Wetumpka, ALParamedic
Trenholm Technical
MontgomerySkills
- Verbal and Written Communication
- Customer Service
- Microsoft Office
- Payment Processing
- Payroll Processing
- Prioritizing Work
- Time Management
- Data Entry
- Excel Spreadsheets
- Bank Deposit Reconciliation
- Accounting Familiarity
- Spreadsheet Create
- Office Machine Operation
- Visitor Directions
- Administrative Duties
- Documentation
Additional Information
References
Jodi Respess 334-300-3897
Shelbie Hughes 334-531-8888
Denise Hankin 334-391-8369
Timeline
Office Assistant
Asphalt Contractors, Inc.
07.2021 - 06.2022
Payroll Clerk
Lear Corporation
05.2021 - 07.2021
Adminstrative Assistant
State Of Alabama
09.2003 - 04.2021
HR Assistant
Sylvest Farms, Inc.
09.1984 - 01.1997
High School Diploma -
Wetumpka High School
Paramedic
Trenholm Technical
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