Donna Todd
Marion,IA
Summary
Motivated professional offering Associates in Management and Marketing. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Diligent Surgical Tech with great teamwork abilities and focus on safe production. History assembling high rate of products per hour in fast-paced environment by applying strong multi-tasking, organizational and teamwork abilities to meet challenging demands. Good technical and mechanical knowledge developed over 15 years of related experience. Hardworking and reliable Surgical Technician, Licensed Esthetician, CMA with strong ability in Healthcare. Offering customer satisfaction and advanced knowledge of skincare. Highly organized, proactive and punctual with team-oriented mentality.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Medical Assistant Surgical Technician
Forefront Dermatolog
10.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Surgical Technician
Owens & Minor subsidiary of Unity Point
07.2016 - 08.2023
- Completed accurate assembly work by positioning and aligning components
- Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies
- Lubricated and wiped machines and tools to maintain safety and cleanliness
- Removed physical refuse and debris and organized tools to maintain safe work environment
- Suggested operational improvements to improve quality and production times and reduce costs
- Utilized templates and read measurements to position parts and subassemblies
- Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging
- Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence
- Read and interpreted schematics and drawings for accurate results
- Improved knowledge and productivity through continuous education and learning from foreman and senior assemblers
- Retrieved correct materials from product inventory to perform various fabrication duties
- Promoted worksite safety by explaining and enforcing OSHA requirements
- Assessed work for errors or compliance issues and made corrections and modifications
- Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards
- Sterilized medical equipment and properly handled contaminated materials
- Assessed procedure requirements and procured appropriate equipment and tools
Dealer Licensing Representative
Adesa Auto Auction
03.2010 - 06.2016
- Wrote error-free and professional correspondence on behalf of court system
- Evaluated applications and assessment results to determine eligibility and acceptance
- Proctored examinations for Dealer Registration licensing, monitoring security, collecting paperwork and checking answers against correct responses
- Verified application data and account information against legal documentation to determine accuracy and integrity
- Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures
- Trained other clerks in data verification, application requirements and document preparation standards to meet demands of more than 75+ daily visitors
- Verified document authenticity to process license application
- Issued public notification of official activities or meetings to public
- Contacted applicants about application statuses, obtained additional information and conveyed acceptance or denial of Dealer licensing
- Stocked counters with forms, film and license supplies to maintain inventory levels
- Assembled photographs with printed license information to produce completed documents
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems
- Prepared lists of overdue accounts, license suspensions and issuances
- Investigated past and current licensees to perform record checks
- Examined legal documents and assured adherence to laws and court procedures
Licensed Esthetician
Massage Heights Ulta Beauty Salon, Wax The City
04.2003 - 02.2008
- Provided excellent customer service and skincare treatments to clients
- Educated clients on skin care procedures and products
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures
- Promoted skincare products to patients according to specific needs, boosting overall revenue
- Set up patient rooms and sterilized equipment
- Collected patient history to analyze patient-specific needs and determine proper skincare treatments
- Answered multi-line phone, returned clients calls and scheduled appointments
- Meticulously maintained spa appearance and cleanliness
- Improved appearance of clients' skin through non-surgical processes
- Conducted private client consultations
- Pursued continuing education to learn new advances in skin condition treatments
- Sold salon-exclusive skin care products and encouraged service upgrades
- Completed 50+ facials, microdermabrasion's and chemical peels per week
- Learned new techniques and complete chemical peel processes
- Assisted spa in activities such as staff meetings, promotions and housekeeping duties
- Gave patients skincare treatments and educated on procedures
- Offered lash extensions, arm and neck massage, brow and eyelash/eyebrow tinting services
- Trained new staff on range of spa services offered
- Instructed clients on how to apply make-up to achieve desired look
- Offered skin rejuvenation and cellulite reduction therapy services to clients
Education
Licensed Esthetician - Esthetics
Iowa School of Beauty
Urbandale, IA01.2013
CMA - Medication Aide
Des Moines Area Community College
Ankeny, IA06.2008
Management Marketing - Management, Communication
Des Moines Area Community College
Ankeny, IA04.1997
Skills
- Instructions Adherence
- Verbal and Written Communication
- Quality Assurance Controls
- Expertise in Frame Prep
- Inventory Management
- Project Documentation
- Production Line Collaboration
- Time Management
- Small Parts Assembly
- Product Packaging
- Attention to Detail
- Problem-Solving
- Expert in Safety Rules and Operation
- Line Work
- Teamwork and Collaboration
- Safe Equipment Operations
- Flexible Schedule
- Component Assembly
- Product Assembly
- Issue Resolution
- Data Entry and Recording
- Quality Assurance
- Workspace Organization
- Following Procedures and Protocols
Accomplishments
Business Development: Successfully grew business by increasing client base from 300 to 500 in two fiscal years using quality process improvements, rules regulations enforcement.
Project Management: Collaborated with senior leadership team, formulate plan under intense pressure to reduce costs. Saved $1 million annually by outsourcing outside service provider.
Business Development: Developed, created, initiated new internal training program versus utilizing external vendor training new team members. Cost analysis savings $75.00 per employee 300 + employees totaling $22,500 annually. Six year combined saving $135,000.
Timeline
Medical Assistant Surgical Technician
Forefront Dermatolog
10.2023 - Current
Surgical Technician
Owens & Minor subsidiary of Unity Point
07.2016 - 08.2023
Dealer Licensing Representative
Adesa Auto Auction
03.2010 - 06.2016
Licensed Esthetician
Massage Heights Ulta Beauty Salon, Wax The City
04.2003 - 02.2008
Licensed Esthetician - Esthetics
Iowa School of Beauty
CMA - Medication Aide
Des Moines Area Community College
Management Marketing - Management, Communication
Des Moines Area Community College
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