Donna Torres

Responsibilities:

• Connected patients with community resources, ensuring access to essential services such as housing, healthcare, and financial assistance.
• Maintained detailed documentation of client progress, adhering to strict confidentiality guidelines in compliance with HIPAA regulations.
• Coordinated individualized discharge plans to manage safe transition back into community and home environments.
• Explained medical care options to help families make informed healthcare decisions.
• Enhanced interdisciplinary team collaboration for optimal patient care through regular case conferences and communication.

Responsibilities:

• Maintains strict confidentiality standards in all aspects of case management and client interaction.
• Works as part of a multidisciplinary team (MDT) in response to reports of child and vulnerable adult sexual and/or physical abuse.
• Coordinates services recommended by MDT members and identifies potential barriers to service access, advocating for timely implementation of necessary supports.
• Provides ongoing support to families, including guidance and information about the investigative process, court proceedings, and available treatment options.
• Collaborates with the Sexual Assault Nurse Examiner (SANE) to coordinate forensic examinations and develop comprehensive aftercare plans for victims.
• Interfaces with Child Protective Services (CPS) to assist in developing and implementing service plans for victims and their families.
• Monitors and manages case logistics, ensuring accurate tracking and timely updates of all cases handled by the Child Response and Child Advocacy Center (CRCAC).
• Collects, monitors, and reports data in compliance with grant reporting and funding requirements.

Responsibilities:

• Conducts comprehensive assessments of clients' social, educational, behavioral, mental health, substance abuse, and financial needs.
• Verifies household composition, Tribal enrollment, school enrollment, income, and address to ensure compliance with program requirements.
• Provides ongoing case management services, including regular home visits to monitor the well-being of children and families.
• Facilitates access to appropriate services and resources; coordinates referrals as needed.
• Prepares affidavits and detailed court reports for review hearings; attends court proceedings and provides feedback as required.
• Maintains accurate and timely documentation in client records in accordance with agency standards.
• Collaborates with the Child Protective Services (CPS) team to ensure coordinated and effective service delivery.
• Supervises family visits when necessary to support reunification and family engagement efforts.
• Monitors, collects, and reports data in alignment with grant requirements.
• Coordinates with the Grant Coordinator to ensure compliance with grant objectives and reporting standards.

Responsibilities:

• Conduct comprehensive assessments and develop individualized case and safety plans in collaboration with clients and care teams.
• Authorize services and provide ongoing case management to ensure effective delivery of support.
• Offer education and consultation to clients, families, and community providers to enhance understanding of available resources and services.
• Maintain timely and accurate documentation in compliance with agency policies and regulatory requirements.
• Collaborate closely with peers, co-workers, community nurse consultants, financial workers, local tribes, and community partners to coordinate care and services.
• Monitor client progress and ensure that needs are being met through consistent communication with service providers, families, and support networks.
• Assess housing needs and initiate referrals to appropriate housing resources and services.
• Prepare for and attend all court hearings with clients, providing advocacy and support throughout the legal process.

• Responsibilities:
• Conducts client interviews to determine eligibility for food assistance, financial aid, and medical benefit programs.
  
• Processes changes in clients' circumstances and evaluates the impact on continued eligibility.
  
• Interprets and applies Federal and State regulations to ensure accurate and lawful benefits administration.
  
• Provides case management services for clients applying for public assistance programs.
  
• Participates in advanced, specialized on-the-job and formal training to maintain knowledge of program policies and improve service delivery.

Responsibilities:

• Reviewed and screened applicants for eligibility in various assistance programs.
• Directed clients and visitors to appropriate services and resources.
• Maintained and updated client files and records in compliance with agency policies.
• Performed case management duties, including client follow-up and coordination of services.
• Conducted assessments to determine client needs and eligibility for support programs.
• Handled administrative tasks such as distributing mail and supporting daily office operations.
• Collaborated with an outreach worker to provide services and support within the downtown Seattle Native American community.
• Assisted with additional social service duties as assigned to support program operations.