Summary
Overview
Work History
Education
Skills
Timeline
Intern
Donna Towns

Donna Towns

Kansas City,MO

Summary

Detail-oriented Lab Processor at Quest Diagnostics with a proven track record in developing testing methods and streamlining data entry processes. Skilled in specimen handling and effective communication, I consistently enhance accuracy and efficiency in laboratory operations, contributing to improved patient outcomes and team collaboration.

Overview

20
20
years of professional experience

Work History

Lab Processor

Quest Diagnostics
06.2020 - 12.2024
  • Contributed to the development of new testing methods by assisting in research projects and providing feedback on proposed protocols.
  • Participated in continuous education opportunities, staying up-to-date on industry advancements for improved job performance.
  • Demonstrated exceptional attention to detail when preparing specimens for analysis, resulting in accurate test outcomes.
  • Streamlined data entry process, minimizing errors while increasing speed and accuracy of inputting patient information.

Data Entry Clerk

Quest Diagnostics
12.2013 - 06.2020
  • Maintained a high level of accuracy in sample handling, ensuring proper labeling and storage to prevent crosscontamination.
  • Supported clinical staff by promptly communicating critical test results and offering assistance in interpreting data.
  • Assisted in the implementation of new laboratory equipment, learning operational processes quickly to minimize downtime during transition periods.
  • Upheld high standards of cleanliness within the laboratory, performing routine cleaning tasks and ensuring a sterile environment for accurate test results.

Cashier Assistant

Walmart
01.2017 - 03.2020
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

Bishop Hogan High School
Kansas City, MO
05.1985

Skills

  • Laboratory techniques
  • Sterilization techniques
  • Specimen handling
  • Chemical handling
  • Sample processing
  • Hazardous waste disposal
  • Adherence to protocols
  • Biohazard safety
  • Lab equipment operation
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Active listening
  • Effective communication
  • Detail-oriented
  • Relationship building
  • Sample preparation
  • Safety protocols
  • Self motivation
  • Time management abilities
  • Continuous improvement

Timeline

Lab Processor

Quest Diagnostics
06.2020 - 12.2024

Cashier Assistant

Walmart
01.2017 - 03.2020

Data Entry Clerk

Quest Diagnostics
12.2013 - 06.2020

High School Diploma -

Bishop Hogan High School

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