Donna Towns
Kansas City,MO
Summary
Detail-oriented Lab Processor at Quest Diagnostics with a proven track record in developing testing methods and streamlining data entry processes. Skilled in specimen handling and effective communication, I consistently enhance accuracy and efficiency in laboratory operations, contributing to improved patient outcomes and team collaboration.
Overview
20
20
years of professional experience
Work History
Lab Processor
Quest Diagnostics
Lenexa, KS
06.2020 - 12.2024
- Contributed to the development of new testing methods by assisting in research projects and providing feedback on proposed protocols.
- Participated in continuous education opportunities, staying up-to-date on industry advancements for improved job performance.
- Demonstrated exceptional attention to detail when preparing specimens for analysis, resulting in accurate test outcomes.
- Streamlined data entry process, minimizing errors while increasing speed and accuracy of inputting patient information.
Data Entry Clerk
Quest Diagnostics
Lenexa, KS
12.2013 - 06.2020
- Maintained a high level of accuracy in sample handling, ensuring proper labeling and storage to prevent crosscontamination.
- Supported clinical staff by promptly communicating critical test results and offering assistance in interpreting data.
- Assisted in the implementation of new laboratory equipment, learning operational processes quickly to minimize downtime during transition periods.
- Upheld high standards of cleanliness within the laboratory, performing routine cleaning tasks and ensuring a sterile environment for accurate test results.
Cashier Assistant
Walmart
Kansas City, MO
01.2017 - 03.2020
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Bishop Hogan High School
Kansas City, MO05.1985
Skills
- Laboratory techniques
- Sterilization techniques
- Specimen handling
- Chemical handling
- Sample processing
- Hazardous waste disposal
- Adherence to protocols
- Biohazard safety
- Lab equipment operation
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Effective communication
- Detail-oriented
- Relationship building
- Sample preparation
- Safety protocols
- Self motivation
- Time management abilities
- Continuous improvement
Timeline
Lab Processor
Quest Diagnostics
06.2020 - 12.2024
Cashier Assistant
Walmart
01.2017 - 03.2020
Data Entry Clerk
Quest Diagnostics
12.2013 - 06.2020
High School Diploma -
Bishop Hogan High School