Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna Tumbrello

Holbrook,NY

Summary

Experienced with managing and coordinating complex schedules in fast-paced environment. Utilizes strong organizational skills to ensure efficient scheduling and minimize conflicts. Track record of adapting to changing needs and maintaining effective communication with team members.

Overview

22
22
years of professional experience

Work History

Scheduling Coordinator

Belvedere Health Services
07.2024 - Current
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Update and maintains scheduling system to reflect holidays, vacations, home visit appointments, and natural support.
  • Assure all shifts are filled to meet client requirements.
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.

Nursing Staffing Coordinator

Luxor at Mills Pond Rehabilitation & Nursing Cent.
07.2023 - 01.2025
  • Create and manage work rotations and schedules using the staffing and timekeeper software.
  • Track open positions for recruitment, attendance, and lateness.
  • Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
  • Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
  • Answered phone calls from clients.
  • Ensuring shifts are fully staffed.
  • Process mail and emails.
  • Database management.

Assistant Manager (Part Time)

Liz Claiborne
06.2009 - 08.2010
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Assisted with employee schedules and floor sets.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Office Coordinator

East End Endocrine Associates
05.2009 - 07.2010
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Tracked records, filed documents, and maintained communication between clients to manage office activities.
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.

Store Manager

Famous Footwear
04.2003 - 06.2007
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Communicate with District Manager monthly.

Education

Medical Assistant Certificate -

Branford Hall Career Institute
Bohemia, NY
05-2008

High School Diploma -

Walter G O'Connell Copiague High School
Copiague, NY
06-2000

Skills

  • Problem-solving
  • Strong work ethic
  • Data entry
  • Verbal and written communication
  • Knowledge of various EMR systems
  • Basic microsoft programs
  • Schedule management
  • Staff coordination
  • Skilled in insurance verification, and management

Timeline

Scheduling Coordinator

Belvedere Health Services
07.2024 - Current

Nursing Staffing Coordinator

Luxor at Mills Pond Rehabilitation & Nursing Cent.
07.2023 - 01.2025

Assistant Manager (Part Time)

Liz Claiborne
06.2009 - 08.2010

Office Coordinator

East End Endocrine Associates
05.2009 - 07.2010

Store Manager

Famous Footwear
04.2003 - 06.2007

Medical Assistant Certificate -

Branford Hall Career Institute

High School Diploma -

Walter G O'Connell Copiague High School

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