Donna Turner

• Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
• Developed strong relationships with vendors, improving collaboration and negotiation outcomes.
• Coordinated logistics activities, ensuring timely delivery of products and services to clients.
• Improved customer satisfaction rates through timely communication and effective issue resolution.
• Provided ongoing training to team members, enhancing skillsets and overall productivity.
• Implemented inventory management systems, reducing stock discrepancies and wastage.
• Oversaw recruitment efforts, attracting top talent while maintaining a diverse workforce environment.
• Evaluated employee performance regularly, providing constructive feedback for professional development opportunities.
• Established and maintained productive staff relationships to Improve workplace morale, increase productivity and enhance personal growth.
• Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
• Collaborated on operational support tasks to achieve common goal.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Interacted well with customers to build connections and nurture relationships.

training associates on how to put freight away in a timely manner ,working side by side with associates running freight cleaning store zoning closing store at night keeping associates safe overseeing there work ethic making sure everything was done by morning making there schedules and supporting store manager teaching associates on how to display merchandise to sell running Gm and grocery side

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Generated repeat business through exceptional customer service.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Increased sales through effective merchandising strategies and targeted promotions.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Oversaw daily operations to maintain store cleanliness and organization.