Donna Turney
Seymour,MO
Summary
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
YOUNG INSURANCE - SECRETARY
TY JAMES
10.2020 - Current
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Volunteered to help with special projects of varying degrees of complexity.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
DYNOMITE FIREWORKS-SECRETARY
RENEE KELLY
09.2016 - 10.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend and holiday shifts.
- Paid attention to detail while completing assignments.
CURTIS DEPARTMENT STORE
DAVID QUACKENBUSH
08.2013 - 09.2016
- Created work schedules according to sales volume and number of employees.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Supervised guests at front counter, answering questions regarding products.
- Trained new employees on proper protocols and customer service standards.
- Rotated merchandise and displays to feature new products and promotions.
Education
High School Diploma -
Norwood High School
Norwood, MO05.1991
Skills
- Insurance Knowledge
- Client Generation
- Insurance Terminology
- Patient Registration
- Electronic Filing System
- Administrative Procedures
- Visitor Assistance
- Agent Assistance
- Office Equipment Operation
- Office Supplies and Inventory
- Microsoft Office
- Multitasking and Time Management
- Website Updating
- Accounting Familiarity
- Organizing and Categorizing Data
- Accounting and Bookkeeping
- Project Schedule Coordination
Timeline
YOUNG INSURANCE - SECRETARY
TY JAMES
10.2020 - Current
DYNOMITE FIREWORKS-SECRETARY
RENEE KELLY
09.2016 - 10.2020
CURTIS DEPARTMENT STORE
DAVID QUACKENBUSH
08.2013 - 09.2016
High School Diploma -
Norwood High School