Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna Van Holla

Iron Mountain,Michigan

Summary

Dynamic and dependable professional with a positive attitude, experienced at Dickinson County Road Commission. Proven ability in problem-solving and effective communication, enhancing team safety and efficiency. Skilled in equipment operation and customer service, consistently delivering exceptional results while maintaining organized workspaces and fostering collaboration.

Overview

6
6
years of professional experience

Work History

Dickinson County Road Commission Summer Assistance

Dickinson County Road Commission
05.2024 - 08.2025
  • Performed crack sealing on newly paved and deteriorated roads to support road maintenance and public safety.
  • Operated and transported equipment safely to and from multiple job sites across the county.
  • Served as designated flagger for the foreman, entrusted with ensuring crew safety on active highways through strong spatial awareness and responsibility.
  • Maintained clear communication with team members, demonstrating adaptability in fast-changing work environments.
  • Conducted roadside maintenance, including weed-whacking guardrails to improve visibility and mowing lawns at county facilities.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Parks and Recreation Summer Worker

City of Norway
05.2023 - 08.2023
  • Maintained organized workspaces, ensuring adherence to safety regulations and cleanliness standards.
  • Maintained clean bathrooms at recreational facilities
  • Followed instructions and procedures to complete assigned tasks.
  • Weed whacked and mowed parks and recreational facilities
  • Painted crosswalks at the public school to ensure safety for students and families
  • Painted railroad crossing marks to ensure safety

Golf Course Pro Shop Asisstant

Oak Crest Golf Course
06.2019 - 10.2022
  • Assisted customers with product inquiries, enhancing shopping experience and satisfaction.
  • Operated point-of-sale systems accurately, ensuring efficient transaction processing.
  • Managed inventory levels through regular stock checks, preventing shortages and excesses.
  • Collaborated with team members to maintain organized sales floor and displays.
  • Trained new staff on customer service protocols and store procedures.
  • Resolved customer complaints promptly, fostering positive relationships and repeat business.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Greeted customers entering store and offered assistance with requirements.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Trained new staff in cashier duties, product knowledge, and customer service standards, improving overall team efficiency.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Maintained a smooth tea sheet by cleaning and organizing golf carts for ease of golfers

Education

High School Diploma -

Michigan State University
East Lansing, MI
05-2027

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Dependable and responsible
  • Excellent communication
  • Active listening
  • Problem resolution

Timeline

Dickinson County Road Commission Summer Assistance

Dickinson County Road Commission
05.2024 - 08.2025

Parks and Recreation Summer Worker

City of Norway
05.2023 - 08.2023

Golf Course Pro Shop Asisstant

Oak Crest Golf Course
06.2019 - 10.2022

High School Diploma -

Michigan State University

Similar Profiles

CREATE PROFILE