Donna Vieitez
Palm Coast,FL
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
18
18
years of professional experience
Work History
Coordinator
East Coast Habilitation Options
10.2021 - Current
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
Residential House Manager
East Coast Habilitation Options
09.2019 - Current
- Promoted positive relations between residents and staff.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Assisted residents at facility with basic hygiene and healthcare needs, including dressing and showering.
- Mentored and coached staff to improve performance and interactions with residents.
- Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
- Oversaw home inventory of supplies and groceries by tracking use and shopping weekly.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Scheduled physician and other appointments for residents.
- Communicated effectively with residents, staff and parents by listening, being respectful and promoting positive demeanor.
- Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
- Worked closely with individuals, parents and school officials to meet all educational needs.
- Worked closely with scheduling to adequately cover my assigned house as well as other houses.
- Worked crisis phone as needed.
- On call 24/7 to both my staff and clients to be sure health and safety of individuals is always met.
- Meet all state requirements with environmental and documentation for all monthly monitoring as well as annual state licensure.
Direct Care Professional
ECHO
06.2019 - 09.2019
- Worked to improve and enhance patient lives through effective and compassionate care.
- Maintained clean, safe and well-organized patient environment.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Assisted patients with handling daily chores and errands by transporting to outings, cleaning personal spaces and purchasing
- Developed rapport to create safe and trusting environment for individuals
- Supervised daily activities and provided assistance when needed.
- Increased level of independence by providing daily undertakings that promote self-management by assisting individuals in their daily personal tasks including bathing and dressing.
- Administered medication as directed by physician.
- Kept clients engaged in social networks and communities.
- Kept close eye on behavior and emotional responses of clients, consulting with Manager to address concerns and protect each person from any harm.
Private Caregiver
Cindy Netherclift
01.2016 - 05.2019
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted with proper hygiene
- Ran errand
- Assisted with some physical therapy procedures such as walking, stretching, and balancing
Owner/Operator
D&S Home Improvement
01.2016 - 05.2019
- Bookkeeping, taxes, payroll, hiring and managing employees
- Coordinating jobs and overseeing projects
Owner/Operator
Hot Spot Tanning
02.2006 - 01.2016
- Successfully owned and managed 6 tanning salons and took on responsibilities such as: bookkeeping, employee management, customer service, maintenance of all equipment, sales, appointments as well as many other tasks.
Education
GED -
Flagler Technical Center
Palm Coast, FL0 2012
Skills
- Quality service
- Multitasking abilities
- Conflict resolution
- Teamwork
- Relationship-Building
- Training & Development
- Excellent work ethic
Timeline
Coordinator
East Coast Habilitation Options
10.2021 - Current
Residential House Manager
East Coast Habilitation Options
09.2019 - Current
Direct Care Professional
ECHO
06.2019 - 09.2019
Private Caregiver
Cindy Netherclift
01.2016 - 05.2019
Owner/Operator
D&S Home Improvement
01.2016 - 05.2019
Owner/Operator
Hot Spot Tanning
02.2006 - 01.2016
GED -
Flagler Technical Center
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