Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna Vigario

Hanford,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

26
26
years of professional experience

Work History

Office Administrator

Fresno Equipment Company
09.2017 - Current
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Reconciled account files and produced monthly reports.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
  • Completed bi-weekly payroll for 90+ employees.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Office Clerk

ManpowerGroup
04.2012 - 06.2017
  • Interacted with customers by phone, email, or in-person to provide information.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support, addressing routine, and special requirements.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained and updated office records, both digital and physical.
  • Collaborated with various departments to complete assigned tasks.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.

Customer Relations Representative

Lifetouch National Schools
07.1997 - 09.2012
  • Responded to customer requests for products, services, and company information.
  • Communicated with customers to assess and address individual needs, providing timely and quality support.
  • Promoted available products and services to customers during service, account management, and order calls.
  • Contributed subject matter expertise to monthly meetings, recommending process improvements for entire department.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.

Education

Some College (No Degree) - Accounting, Data Processing

City Colleges of Chicago - Wilbur Wright College
Chicago, IL

High School Diploma -

Prosser Vocational HS
Chicago, IL
06.1983

Skills

  • Grammar
  • Technical Proficiency
  • Office Management
  • Permitting Requirements
  • Accounting Techniques
  • Payroll
  • Data Protection
  • Business Correspondence
  • Sorting and Labeling
  • Quality Standards

Timeline

Office Administrator

Fresno Equipment Company
09.2017 - Current

Office Clerk

ManpowerGroup
04.2012 - 06.2017

Customer Relations Representative

Lifetouch National Schools
07.1997 - 09.2012

Some College (No Degree) - Accounting, Data Processing

City Colleges of Chicago - Wilbur Wright College

High School Diploma -

Prosser Vocational HS

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Donna Vigario