Donna Wade
Jackson,TN
Summary
Dynamic and resourceful professional with a strong work ethic, previously at Customer Network, excelling in time management and organization. Proven ability to enhance executive efficiency through effective prioritization and communication. Skilled in Medical Administrative support and file management, delivering exceptional customer service while maintaining attention to detail.
Possesses versatile skills in project management, problem-solving. Known for collaborative approach and commitment to achieving results, adapting seamlessly to evolving healthcare needs. Expertise in healthcare regulations and office management, bringing reliability and flexibility to any team.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Personal Assistant
Customer Network
05.2015 - Current
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
CNA
NHC Humbolt
03.2023 - 03.2027
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
High School
North Side
Jackson, TNDiploma - Medical Office Administration
Tennessee College of Applied Technology Jackson TN
Jackson, TN01-2024
Skills
- Time management
- Multitasking and organization
- Customer service
- Strong work ethic
- Strong problem solver
- Attention to detail
- Time management expertise
- Strong communication skills
- Exceptional organization
- Valid Driver's license
- Administrative support
- Efficient note-taking
- Resourceful
- File and database management
Certification
- PCA - Personal Care Aide
- Certified in Microsoft Word
- Certified in Microsoft Excel
- Certified in OSHA
- Certified in General Office Assistant
- Certified in Administrative Support Specialist
- Certified in Medical Office Administration
Timeline
CNA
NHC Humbolt
03.2023 - 03.2027
Personal Assistant
Customer Network
05.2015 - Current
High School
North Side
Diploma - Medical Office Administration
Tennessee College of Applied Technology Jackson TN
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