Donna Wallace
Powhatan,VA
Summary
Trustworthy Senior Property Manager
Accountability- Promising to be accountable for every decision made in my property management position.
Transparency- Promising my future leadership will understand the reasonings in my everyday tasks and all will be communicated appropriately.
Adapt to changes- Promising to adapt to all changes that transpire during a fast-growing company.
Overview
14
14
years of professional experience
Work History
Senior Property Manager
Capital Square Living
06.2023 - Current
- Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Communicated effectively with owners, residents, and on-site associates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Senior Property Manager
BH Management
04.2018 - 06.2023
- Attracted tenants by advertising vacancies and personally showed units to potential renters.
- Investigated and resolved any tenant complaints.
- Maintained building systems by working with maintenance services and supervised repairs.
- Administered operations to handle needs of more than 407 property units. 3 properties.
- Prepared 3 annual budgets, scheduled expenditures and collected monthly rent from tenants.
- Established rental rates by surveying local rental rates and calculated overhead costs.
- Assessed market data to ascertain prospective development sites.
- Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Communicated effectively with owners, residents, and on-site associates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Kept properties in compliance with local, state and federal regulations.
Assistant Property Manager
MAA
04.2009 - 04.2018
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
Education
Currently Working On Certifications - Business Management
John Tyler Community College
Chester, VASkills
- Increasing Occupancy
- Operating Cost Tracking
- Interior Renovations
- Tenant Relations
- Knowledge of Vendor Management
- Effective Planning
- Staff Coordination
- Rent Growth
- Rental Pricing Strategies
- Customer Service
Timeline
Senior Property Manager
Capital Square Living
06.2023 - Current
Senior Property Manager
BH Management
04.2018 - 06.2023
Assistant Property Manager
MAA
04.2009 - 04.2018
Currently Working On Certifications - Business Management
John Tyler Community College
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