Donna Watson
FAIRFIELD TWP,Ohio
Summary
Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.
Focused Parts Manager well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering 35 years of progressive experience in field.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Parts Manager
Cronin Ford North
Middletown, OH
07.2022 - 10.2022
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Ordered parts for customers, repair shops and service department for use in shop.
- Processed and reshelved return orders, checking for discrepancies, potential shortages
- Submitted reports to senior management to aid in business decision-making and planning.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Trained team members in successful strategies to meet operational and sales targets.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses by 30%.
Parts Manager
Middletown Ford
Middletown, OH
07.2010 - 07.2022
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Ordered parts for customers, repair shops and service department for use in the shop.
- Processed and reshelved return orders, checking for discrepancies, potential usage and shortage issue.
- Submitted reports to senior management to aid in business decision-making and planning.
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
- Trained team members in successful strategies to meet operational and sales targets.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses by 30%.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
Parts Advisor
Lincoln Mercury Of Dayton
Centerville, OH
11.2007 - 12.2009
- Inspected parts for defects, removing damaged parts and replacing with new ones.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Assisted customers in finding appropriate parts promptly.
- Ordered parts from various distributors to fulfill demands.
- Maintained clean and neat parts counter and sales floor.
- Stocked and managed stock of parts.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Adhered to company guidelines for performance and compliance.
Education
High School Diploma -
Whitefish High School
Whitefish, MT05.1980
Skills
- Job Planning
- Supply Requisition
- Cost Tracking
- Administrative Oversight
- Invoice Processing
- Customer Loyalty
- Performance Goal Achievement
- Work Assignments
- Managing Parts
- Bank Deposits
- Employee Performance Evaluations
- Cash Register Operations
- Stock Management
Certification
Certified Parts Manager with Ford Motor Company
Timeline
Parts Manager
Cronin Ford North
07.2022 - 10.2022
Parts Manager
Middletown Ford
07.2010 - 07.2022
Parts Advisor
Lincoln Mercury Of Dayton
11.2007 - 12.2009
High School Diploma -
Whitefish High School
Certified Parts Manager with Ford Motor Company
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