Donna Williams

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• Conducted physical assessments of patients, such as measuring vital signs, height, weight.
• Provided education and counseling on health-related topics to patients and their families.
• Performed basic laboratory tests, such as urinalysis or blood draws.
• Answered telephones promptly and courteously while scheduling appointments for patients.
• Inoculated and vaccinated patients to immunize against communicable diseases.

• Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration
• Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors, and case managers
• Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns
• Used sterile techniques to prepare patients for procedures
• Inserted, cared for and removed patients' catheters and monitored fluid output
• Collaborated with physicians and other healthcare professionals to develop individualized patient care plans.
• Provided emotional support to family members during difficult times.
• Developed positive relationships with families by providing education about health maintenance activities for their loved ones.

• Collected and documented vital signs to track current patient conditions
• Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors, and case managers
• Answered patient and family questions to educate on optimal treatment procedures
• Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns
• Followed care plan and directions to administer medications
• Documented patient intake and dietary requirements and aided with feeding and monitoring

• Addressed patient care needs, collected vitals, dressed wounds and managed catheters
• Liaised with supervisor to review cases and improve care
• Determined patient safety risks to identify medical intervention needs
• Participated in adult and newborn resuscitation and applied emergency interventions to restore respiratory functions
• Facilitated on-going assessment of patient and family needs and oversaw implementation of interdisciplinary team plan of care
• Investigated and reported issues relating to patient care and conditions which might hinder patient well-being
• Medication assistance, ordering and insurance issues
• Created physician referral base for wellness, prevention and diagnostic support, enabling patients to effectively find services
• Collaborated with physicians on patient medications, medical needs and performance
• Helped patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process.

• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
• Scheduled appointments for patients via phone and in person
• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
• Contacted pharmacies to submit and refill patients' prescriptions
• Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.