Donna Williams
Newark,DE
Summary
Experienced with resident assessments, care planning, and regulatory compliance. Utilizes collaborative approach to work closely with interdisciplinary teams to enhance resident outcomes. Track record of meticulous documentation and strong organizational skills.
Overview
23
23
years of professional experience
Work History
Resident Assessment Coordinator
MDS Department
06.2023 - 05.2025
- Responsible for coordinating care for over 50 veterans with an emphasis on education, self-management, and ensuring customer satisfaction across the entire continuum of care. Collaborates with interdisciplinary team members to conduct interrater reliability reviews, which must occur at least quarterly. This includes supporting team members in their review efforts, monitoring the accuracy of RAI/MDS assessments, and reporting trends of identified errors. Responsible for transmitting completed RAI/MDS assessments to the Austin Information Technology Center, ensuring compliance with Centers for Medicare and Medicaid Services (CMS) guidelines. Responsible for downloading, validating, and distributing quality management and Resource Utilization Group (RUG) reports to the CLC interdisciplinary team and leadership. Provided monthly educational classes on different MDS sections to staff for refresher training or software updates.
Compliance Nurse
Division of Health Care Quality/ Office of Health Facilities Licensing and Certification
04.2025 - Current
- Experienced professional with a focus on conducting comprehensive surveys for State licensure. Assist organizations in meeting regulatory requirements and enhancing healthcare delivery systems. Prepare detailed analyses, reports, and documentation while identifying compliance vulnerabilities and risks—complete survey reports in accordance with CMS guidelines and State Agency Policies. Educate providers and agencies on regulatory compliance to help them better understand surveys and regulations, ultimately leading to improved compliance. Skilled in developing and implementing corrective action plans and providing guidance, advice, and training to promote organizational understanding and adherence to state and federal laws and regulations. Committed to enhancing operational efficiency and ensuring compliance within the healthcare sector.
Registered Nurse
Subacute Rehabilitation Unit
06.2003 - 06.2023
- Provided care to patients who have suffered an acute illness or injury but who do not need intensive care. Managed comprehensive care plans for patients who are recovering from surgery, strokes, major injuries, or complex medical issues. Responsibilities include wound care, administering medication, monitoring vital signs, and providing therapies and interventions to aid in recovery. Coordinated with physical, occupational, and speech therapists to support patient rehabilitation. Played a key role in helping patients transition from acute care to a level of independent living, aiming to improve patient outcomes and quality of life.
- Hours per week: 40
Non-Commissioned Officer in Charge
Involuntary FEMA Mission in support of COVID-19
02.2021 - 09.2021
- Oversaw 50 soldiers providing support to various vaccination sites, responsible for the placement of soldiers in support of multiple vaccination sites throughout Delaware. Assisted with the administration of COVID-19 vaccinations. Managed a central call center for public health involving soldiers receiving and returning phone calls, consisting of contact tracing and vaccination appointments. Directed deliveries to various medical facilities containing COVID curative test kits and personal protective equipment, emergency response kits, and other medical supplies. Collected COVID specimens from 22 Walgreens locations within the state of Delaware to be sent to the lab for testing. Handled COVID lab result information generated by the creation of labs drives the investigations of positive cases, contact tracing, long-term care facility clusters, and cases in the school settings.
- Hours per week: 40
Education
Bachelor of Nursing Science - Informatics
Wilmington University
Manor, DE05.2022
Associate Degree in Nursing - Nursing
Delaware Technical Community College
Newark, DE12.2015
Licensed Practical Nurse - Nursing
Delaware Technical Community College
Dover, DE12.2008
Skills
- Individualized care planning
- Skilled in data interpretation
- Collaborative teamwork across disciplines
- Regulatory compliance
- Knowledge of HIPAA standards
- Staff training
- Quality enhancement projects
- MDS program management
- Patient-centered care
Accomplishments
Developed a comprehensive SBAR (Situation, Background, Assessment, Recommendation) document to serve as a reference tool for staff when communicating with healthcare providers. This resource has been adopted for use among all providers throughout the hospital campus.
Guided, advised, and instructed new Registered Nurses during orientation, ensuring they completed their training.
Affiliations
American Nurses Association ( ANA)
Delaware Army National Guard
Timeline
Compliance Nurse
Division of Health Care Quality/ Office of Health Facilities Licensing and Certification
04.2025 - Current
Resident Assessment Coordinator
MDS Department
06.2023 - 05.2025
Non-Commissioned Officer in Charge
Involuntary FEMA Mission in support of COVID-19
02.2021 - 09.2021
Registered Nurse
Subacute Rehabilitation Unit
06.2003 - 06.2023
Bachelor of Nursing Science - Informatics
Wilmington University
Associate Degree in Nursing - Nursing
Delaware Technical Community College
Licensed Practical Nurse - Nursing
Delaware Technical Community College