Donna Wilson
Houston
Summary
Detail-oriented Activity Director with 9 years of experience in developing engaging programs that enhance resident well-being. Proven ability to coordinate diverse activities while promoting teamwork and safety.
Overview
41
41
years of professional experience
Work History
Activity Director
Hendrix Health and Rehabilitation
Double Springs, AL
01.2017 - Current
- Developed and implemented engaging activity programs to enhance resident participation and well-being.
- Coordinated daily schedules, ensuring a diverse range of activities tailored to residents' interests and needs.
- Trained and supervised staff in facilitating recreational activities, promoting teamwork and collaboration.
- Evaluated resident feedback to refine programs, improving satisfaction and engagement levels consistently.
- Collaborated with healthcare professionals to integrate therapeutic activities into care plans for residents.
- Organized events that fostered community involvement, enhancing relationships between residents, families, and staff.
- Managed budgets for activity supplies and resources, optimizing expenditures while maintaining program quality.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Developed monthly life enrichment calendar and published electronically and in print.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
- Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
- Boosted social interaction among residents through organizing regular events, outings, and group activities.
- Developed and lead intergenerational activities to encourage mental agility of patients.
- Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
- Addressed challenging behaviors exhibited by some residents during group settings through effective communication strategies that maintained a positive atmosphere.
- Evaluated the effectiveness of activity programs through ongoing assessment and feedback from residents, families, and staff members.
- Enhanced resident engagement by planning and executing diverse recreational activities tailored to individual interests and abilities.
- Supervised volunteer staff in the planning and implementation of various activities, ensuring a high level of service was consistently provided for all residents.
- Trained new activity staff members on program development procedures and best practices for engaging diverse populations of older adults.
- Performed assessments on activity programs to determine what specific activities were suitable.
- Integrated cognitive stimulation techniques into daily programming for improved mental health outcomes among participants suffering from dementia or related conditions.
- Maintained running inventory of supplies and purchases to monitor budget expenditures.
- Coordinated special events such as holiday celebrations or themed parties to enhance overall quality of life within the community setting.
- Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
- Supervised Activities Assistant and conducted performance evaluations.
- Stretched minimum annual budget of $500 to cover planned activities through creative use of resources.
- Maintained activity records and reports to evaluate program success and identify areas for improvement.
- Completed resident evaluations for discharge to provide reports on mobility limitations to smooth care transition and promote continued resident activity.
- Provided education and training for residents and staff to promote learning new skills and acquiring new knowledge in supportive environments.
- Established partnerships with local organizations to provide additional resources and opportunities for residents'' enrichment.
- Increased physical fitness levels among residents by designing exercise programs tailored to individual abilities and preferences.
- Provided safe transportation to facilitate residents attending activities and events outside of facility.
- Managed budgets effectively to ensure adequate resources were allocated for all planned activities and events.
- Created and delivered recreational programs for small and large groups of residents.
- Trained and provided information to new volunteers to contribute to activities and programs in constructive ways.
- Adapted programming in response to changing resident needs or interests, demonstrating flexibility and a commitment to providing person-centered care.
Cashier
Walmart
Cullman, AL
06.2016 - 12.2016
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Collaborated with team members to optimize workflow during peak hours.
- Implemented effective cash handling practices to minimize discrepancies and ensure accountability.
- Monitored inventory levels at checkout, alerting management of restock needs to prevent shortages.
- Engaged in continuous improvement initiatives, enhancing checkout efficiency and reducing wait times for customers.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Cabinet Maker
Southern Energy Homes
Addison, AL
05.1994 - 02.2015
- Fabricated custom cabinetry using advanced woodworking techniques and tools.
- Operated CNC machines to ensure precision in cabinet dimensions and design.
- Collaborated with designers to interpret blueprints and specifications accurately.
- Inspected finished products for quality assurance, ensuring adherence to company standards.
- Trained junior cabinet makers on best practices and safety protocols in the workshop.
- Streamlined production processes to enhance workflow efficiency and reduce waste.
- Developed innovative solutions for complex cabinetry projects, improving functionality and aesthetics.
- Coordinated with suppliers to source high-quality materials aligned with project requirements.
- Installed hardware such as drawer pulls, hinges, and handles.
- Read and interpreted design plans to understand project specifications.
- Maintained safe and organized workspace to minimize risk of injury.
- Blueprint design understanding
- Installation understanding
- Measured and cut materials to specified dimensions to achieve precise fit.
- Conducted regular equipment maintenance checks, maximizing machine performance and reducing downtime due to malfunctions.
- Inspected completed cabinets for quality assurance.
- Adhered to all safety protocols during the fabrication process, minimizing accidents and maintaining a safe working environment for all team members.
- Utilized advanced woodworking techniques, maintaining a high degree of craftsmanship in all completed projects.
- Constructed custom cabinets for residential and commercial spaces using varied hand and power tools.
- Attained higher levels of precision by utilizing specialized tools such as CNC machines for intricate cuts and patterns.
- Repaired and maintained equipment for optimal function and usage.
- Reduced waste by accurately measuring and cutting materials, minimizing the need for rework or additional purchases.
- Repaired cabinets and cabinet parts.
- Assembled cabinet components using glue and mechanical fasteners to create strong, durable products.
- Troubleshot issues with cabinetry installations, promptly addressing concerns to ensure complete customer satisfaction.
- Utilized CAD software to create detailed drawings of custom cabinetry.
- Established a reputation for reliability by consistently meeting deadlines, even during periods of high production demand.
- Implemented quality control measures, consistently producing durable and aesthetically pleasing cabinets that met all specifications.
- Enhanced client satisfaction by delivering high-quality custom cabinetry tailored to their specific needs and preferences.
- Assisted in the installation of finished cabinetry onsite for seamless integration into existing structures or new construction projects.
- Worked with clients to design and construct custom cabinets based on needs and preferences.
Daycare Assistant
Raggedy Ann Daycare
Beulaville, NC
01.1985 - 10.1992
- Supervised daily activities, ensuring safety and engagement for children aged 2-5.
- Assisted in developing age-appropriate educational programs to enhance learning experiences.
- Collaborated with staff to maintain a clean, organized, and stimulating environment for children.
- Facilitated effective communication with parents regarding children's progress and well-being.
- Implemented behavior management strategies to promote positive interactions among children.
- Trained new staff on daily operational procedures and child care best practices.
- Led group activities that fostered social skills and teamwork among preschoolers.
- Evaluated children's developmental milestones to tailor individual learning plans effectively.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Taught children to organize toys, wash hands, and share by leading by example.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
- Managed classroom behavior with clear expectations and consistent reinforcement strategies, fostering a respectful atmosphere.
- Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Prepared nutritious meals and snacks in accordance with food safety guidelines, promoting healthy eating habits among daycare attendees.
- Restocked supplies and personal hygiene products for use by students.
- Encouraged language acquisition through story time sessions, incorporating props and visuals to enhance comprehension skills.
- Kept children between ages of six weeks and five years safe and secure with vigilant oversight.
- Coordinated engaging arts-and-crafts projects for students to express their creativity while developing fine motor skills.
- Built constructive and open relationships with families with forthright yet friendly communication.
- Promoted learning and social development through structured and unstructured playtime.
- Created engaging sensory-based activities that stimulated cognitive development in young learners.
- Organized materials for hands-on learning experiences that encouraged creativity and exploration in various subject areas.
Education
High School Diploma -
West Point High School
West Point, AL05-1982
Skills
- Activity organization
- Organizational skills
- Event planning experience
- Program development
- Volunteer recruitment
- Team management
- Employee evaluation
- Patient evaluations
- Small group leadership
- Accident response
- Treatment coordination
- Therapy planning
- Safety promotion
- Event planning background
- Excellent organizational skills
- Participant monitoring
- Emergency plan implementation
- Team leadership
- Team building
- Attention to detail
Timeline
Activity Director
Hendrix Health and Rehabilitation
01.2017 - Current
Cashier
Walmart
06.2016 - 12.2016
Cabinet Maker
Southern Energy Homes
05.1994 - 02.2015
Daycare Assistant
Raggedy Ann Daycare
01.1985 - 10.1992
High School Diploma -
West Point High School