Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
References
Timeline
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Donna Worthy

Lusby,MD

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

14
14
years of professional experience

Work History

CMA

Medstar Shah
03.2021 - Current
  • Conducted physical assessments including measurements of height, weight, temperature and pulse rate. Monitored vital signs such as heart rate, respiration rate and blood pressure; recorded results in patient charts accurately and promptly.
  • Managed all aspects of ordering medication, lab work, and radiology requests through EHR system.
  • Administered medications orally, intravenously, and through injections.
  • Handled all necessary prior authorizations and appeals with insurance companies.
  • Provided guidance and leadership to the front desk staff members while also handling the supervision of other medical assistants.

CMA

In home care giver
06.2016 - 03.2023
  • Utilized physical assessments to gather data on height, weight, temperature, and pulse rate. Monitored vital signs such as heart rate, respiration rate and blood pressure; recorded results in patient charts accurately and promptly.
  • Administered medications orally, intravenously, and through injections.
  • Collaborated with families to prioritize patient well-being and maintain a safe environment

Office manager/Supervisor

Pet Vet Veterinary Care
02.2011 - 05.2016
  • Supervised staff members, organized schedules and delegated tasks.
  • Provided training to new hires on office policies and procedures.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Maintained filing system for records, correspondence and other documents.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.

Education

BA in Business Administration -

Pheiffer University

Skills

  • Venipuncture and phlebotomy
  • Case Management
  • Immunization Administration
  • Financial statement preparation
  • Cost Management
  • Procedure Assistance
  • Patient Scheduling
  • Medical Terminology
  • Patient-focused care
  • Staff Management
  • Inventory Control
  • Schedule development
  • Policy Enforcement
  • Staff Discipline
  • Process Monitoring and Improvement

Roles And Responsibilities

  • Triaging patients
  • Administering injections
  • Distributing daily medication
  • Phlebotomy
  • Charting
  • Obtaining and tracking vitals
  • Placing various orders for physician
  • EKGs
  • Urinalysis
  • Cleaning exam rooms
  • Ordering medical supplies
  • Billing
  • Coordinating hospital admissions and procedures
  • Sending medication refills
  • Spirometry
  • Patient Education

References

Available upon request

Timeline

CMA

Medstar Shah
03.2021 - Current

CMA

In home care giver
06.2016 - 03.2023

Office manager/Supervisor

Pet Vet Veterinary Care
02.2011 - 05.2016

BA in Business Administration -

Pheiffer University

Donna Worthy