Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna Wuchter

Wescosville,PA

Summary

Dynamic Activity Assistant at Jewel with a proven track record in resident engagement and activity planning. Skilled in record keeping and safety protocols, I successfully implemented tailored programming that enhanced residents' quality of life. Adept at fostering positive relationships, I effectively facilitated group discussions and encouraged participation among all ability levels.

Overview

41
41
years of professional experience

Work History

Activity Assistant

Jewel
Allentown, Pennsylvania
09.2023 - 07.2025
  • Assisted in organizing and facilitating recreational activities for residents.
  • Developed and maintained positive relationships with residents and their families.
  • Collaborated with staff to create engaging programming tailored to individual needs.
  • Implemented safety protocols during activities to ensure resident well-being.
  • Maintained accurate records of resident participation and feedback on activities.
  • Supported staff in setting up and taking down activity spaces before and after events.
  • Communicated effectively with residents to promote upcoming activities and events.
  • Conducted one-on-one activities with residents who require special attention.
  • Assisted in the planning and implementation of activities for residents.
  • Facilitated group discussions around current events or other relevant topics.
  • Utilized problem solving skills when dealing with difficult situations between residents.
  • Encouraged participation from residents who are reluctant to join in group activities.
  • Monitored resident behavior during recreational activities to ensure safety.
  • Taught classes on various topics such as arts and crafts or music appreciation.
  • Provided assistance to residents with physical limitations during recreational activities.
  • Upheld positive quality of life standards for residents of all ability levels.
  • Kept activities spaces organized, clean and tidy.
  • Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.

Unit Clerk

Promedica
Allentown, Pennsylvania
04.2012 - 07.2021
  • Managed patient records using electronic health record systems.
  • Facilitated communication between medical staff and patients effectively.
  • Scheduled appointments and coordinated patient logistics smoothly.
  • Assisted with billing inquiries and managed insurance verification tasks.
  • Organized supplies and maintained inventory for department needs efficiently.
  • Handled incoming calls and routed messages to appropriate departments promptly.
  • Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
  • Assisted nursing and medical staff in clerical duties to support patient care.
  • Maintained confidentiality of all patient information.
  • Assisted in the preparation of patient charts and medical records.
  • Monitored faxes and emails for incoming orders or requests from physicians or other healthcare professionals.
  • Greeted patients, answered phone calls, and provided general information to visitors.
  • Prepared charts for outpatient and inpatient services.
  • Answered phones to transfer calls or relay messages to patients or staff.
  • Coordinated internal and external patient transportation.
  • Scheduled appointments for patients and coordinated transportation services when necessary.
  • Requested or communicated patient information, exercising hospital privacy policies.
  • Acted as liaison between patients and family members and healthcare providers.

CNA

Manor Care
Allentown, Pennsylvania
05.1994 - 06.2011
  • Provided compassionate care to residents in a skilled nursing facility.
  • Assisted with daily living activities, ensuring comfort and safety for residents.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Maintained cleanliness and organization of resident rooms and common areas.
  • Documented patient information accurately in electronic health records system.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Documented patient care services by charting in designated areas.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Reported changes in patient conditions to registered nurse or physician.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Monitored food intake and output as directed by nursing staff.
  • Provided emotional support to family members during difficult times.
  • Transported residents within the facility as needed.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Educated patients on self-care techniques that would help them maintain their independence.
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Helped residents walk with or without self-help devices.
  • Used mobility devices to transport patients.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Distributed drinking water and nourishment to residents.
  • Supported non-ambulatory residents in range of motion exercises.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Supplied, collected and emptied patient bedpans on frequent basis.

Dietary Aide/cook

HCR
Allentown, Pennsylvania
08.1984 - 04.1996
  • Prepared and served meals according to dietary guidelines and resident preferences.
  • Assisted in maintaining cleanliness and organization of kitchen and dining areas.
  • Collaborated with kitchen staff to ensure timely meal delivery for residents.
  • Monitored food temperatures and quality during preparation and service.
  • Supported dietary staff in inventory management and supply ordering processes.
  • Followed safety protocols to ensure a hygienic environment in food service areas.
  • Participated in training new aides on dietary procedures and equipment usage.
  • Set up trays and food service carts to deliver food to residents.
  • Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
  • Served food and snacks according to planned menu and patients' diet orders.
  • Cleaned and sanitized kitchen equipment and surfaces.
  • Maintained a safe working environment by following all safety protocols.
  • Followed dietary procedures in accordance with established policies.
  • Treated patients and team members with dignity and respect.
  • Prepared and served meals according to dietary guidelines.
  • Delivered snacks to nurse station for distribution to specific residents.
  • Engaged with residents to provide positive and enriching experiences.
  • Stocked supplies in dining areas as needed.
  • Worked closely with dietitians to ensure proper nutrition for each resident and patient.
  • Assisted patients with special needs to eat meals, providing kindness and patience.
  • Assisted with preparation of snacks and other light meals.
  • Monitored expiration dates on products and disposed of any spoiled or expired foods.
  • Set tables before patients arrived to maintain meal plan productivity.
  • Assisted in the ordering, receiving, storage, and inventory of food items.
  • Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
  • Checked temperatures of hot food before serving it to patients and residents.
  • Gathered soiled tablecloths and dietary linens and delivered to laundry.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Prepared and cooked diverse meals in compliance with dietary guidelines.
  • Maintained cleanliness and organization of kitchen workspaces.
  • Operated kitchen equipment safely and efficiently during meal prep.
  • Assisted in catering events, ensuring timely food service delivery.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Used standardized recipes and other instructions to prepare food.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Organized storage areas for efficient usage of space.
  • Carried pans and trays of food to and from work stations, stove, and refrigerator.
  • Managed portion control using correct utensils during preparation and plating.

Education

HIT medical coding

Lehigh Carbon Community College
Schnecksville, PA

Skills

  • Activity planning
  • Record keeping
  • Safety protocols
  • Group facilitation
  • Resident engagement
  • Patient communication
  • Appointment scheduling
  • Problem solving
  • Time management
  • Senior activities experience
  • Arts and crafts planning

Timeline

Activity Assistant

Jewel
09.2023 - 07.2025

Unit Clerk

Promedica
04.2012 - 07.2021

CNA

Manor Care
05.1994 - 06.2011

Dietary Aide/cook

HCR
08.1984 - 04.1996

HIT medical coding

Lehigh Carbon Community College

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