Donna Yousif
San Diego,CA
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
6
6
years of professional experience
Work History
CNA
Encompass Health Rehabilitation Hospital
01.2023 - 05.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, dietary intake, urinary output.
- Documented patient information and care activities in electronic health record.
- Transported patients between rooms and appointments or testing locations.
- Upheld infection control and prevention policies across different patient-facing areas.
Bartender/server
Jimmys Famous American Tavern
08.2020 - Current
- Cultivated warm relationships with regular customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Explained menu items and suggested appropriate options for food allergy concerns.
Bartender
The Udder Place/Grand Cru
07.2018 - 07.2020
- Kept bar presentable and well-stocked to meet customer needs.
- Performed under pressure in high volume/high guest atmosphere
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server/Bartender
Bistro 234
04.2018 - 05.2020
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Increased sales significantly by upselling higher-end products to customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Associate of Science - Biology
San Diego Mesa College
San Diego, CA05.2023
CNA -
Healthcare Science Academy
Chula Vista12.2022
Timeline
CNA
Encompass Health Rehabilitation Hospital
01.2023 - 05.2023
Bartender/server
Jimmys Famous American Tavern
08.2020 - Current
Bartender
The Udder Place/Grand Cru
07.2018 - 07.2020
Server/Bartender
Bistro 234
04.2018 - 05.2020
Associate of Science - Biology
San Diego Mesa College
CNA -
Healthcare Science Academy