Donna Zarras
Tawas City,MI
Summary
Dynamic and results-oriented professional with a diverse background in security and facility management, notably at Airport Police. Excelled in roles requiring punctuality and sanitation techniques, significantly enhancing safety and cleanliness. Proven track record in leadership, mentoring junior staff, and executing efficient operations. Skilled in emergency response and maintaining high standards of cleanliness, contributing to positive outcomes and environments.
Overview
38
38
years of professional experience
Work History
Animal Care Attendant
Iosco County Humane Society
05.2023 - Current
- Provided compassionate care for animals, ensuring their physical and emotional well-being during their stay at the facility.
- Promoted a safe environment for both staff and animals by adhering to established safety protocols and procedures.
- Enhanced facility cleanliness through regular maintenance of animal living spaces, reducing the risk of disease transmission
- Educated potential adopters on proper pet care and requirements, promoting responsible pet ownership.
- Restrained animals safely during exams and procedures.
- Assisted with successful adoption events, matching animals with suitable forever homes.
School Custodian
IRESA
10.2021 - 05.2023
- Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Kept building spaces premises clean inside and outside.
- Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
- Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
- Moved furniture for cleaning and set up for special events.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Security Officer
DFW Security Protective Force
01.2020 - 07.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Police Sergeant
Wayne County Airport Police
10.1986 - 01.2020
- Supervised and coordinated daily operations of patrol shifts of up to 25 officers.
- Accompanied police officers during shifts to evaluate performance and resolve incorrect behaviors.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Provided critical incident command during emergency situations, directing response efforts to protect public safety swiftly.
- Oversaw evidence collection and management to maintain proper chain of custody in criminal cases.
- Conducted internal investigations, addressing both ethical violations and procedural discrepancies among officers.
- Established and enforced employee performance policies.
- Served as mentor and role model to junior officers.
- Answered emergency calls for help from citizens and business owners.
- Managed personnel schedules, ensuring adequate coverage for shifts while minimizing overtime expenses.
Education
Associate of Science - Criminal Justice
Henry Ford Community College
Dearborn, MI06.1989
Skills
- Punctuality
- Basic Repairs
- Cleaning Expertise
- Sanitation Techniques
- Carpet Steaming and Shampooing
- Furniture Moving
reading and knitting
I love reading. I always have a book with me. My favorite Author is James Patterson.
I started knitting when I retired from Police work. I took a class at School Craft College.
Timeline
Animal Care Attendant
Iosco County Humane Society
05.2023 - Current
School Custodian
IRESA
10.2021 - 05.2023
Security Officer
DFW Security Protective Force
01.2020 - 07.2021
Police Sergeant
Wayne County Airport Police
10.1986 - 01.2020
Associate of Science - Criminal Justice
Henry Ford Community College