Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna Chimene Rodriguez

Redding,CA

Summary

Driven by a positive attitude and a willingness to learn, I excelled at Hilltop Springs Assisted Living, enhancing customer satisfaction and streamlining operations. My expertise in customer service and shelf stocking, coupled with a knack for improving efficiency, significantly contributed to operational success, showcasing my ability to deliver results and foster growth. Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to [Number] pounds.

Overview

10
10
years of professional experience

Work History

Stocker

Shell Gas Station
2110 Eureka Way Redding Calif
05.2024 - Current
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.

Clerk

Vallero20
2026 Eureka Way Redding Calif
04.2024 - Current

ran register and stocked cooler

  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

Med Tech

Hilltopsprings Assisted Living
7 Hilltop Drive Redding Calif 96002
08.2023 - 12.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Used critical thinking to break down problems, evaluate solutions and make decisions. gave residents their medication on designated times.

Wound care when needed

Nightly charting on resident care

deligated jobs as well as breaks snd lunches for approximately 6 to 8 employees at a time

Make sure labs and procedures were done successfully made appointment and or dates set.

Lead Cook

Hilltop Springs Assisted Living
7 Hilltop Drive
04.2023 - 08.2024
  • Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
  • Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
  • Took over line positions in event of emergency.
  • Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
  • Supervised line cooks to monitor food safety and order accuracy.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Reduced food waste by closely monitoring inventory levels and developing creative recipes to utilize surplus ingredients.
  • Consistently met or exceeded health code standards by enforcing strict sanitation practices throughout the kitchen area.
  • Maximized ingredient usage by developing creative daily specials that showcased seasonal produce and reduced food costs.
  • Taught kitchen staff safety protocols and restaurant standards.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Implemented effective cross-training initiatives, which allowed team members to seamlessly cover various roles during peak service times.
  • Achieved high customer satisfaction ratings by promptly addressing concerns regarding menu items or food quality issues.
  • Streamlined kitchen operations by creating more accurate prep sheets, standardized recipe files and product-rotation systems.
  • Coordinated with the front-of-house staff to ensure timely dish preparation and delivery for optimal guest experience.
  • Delegated jobs within kitchen depending on restaurant traffic and employee skill.
  • Monitored cooks and dishwasher performance and suggested improvements to streamline processes and increase team efficiency.
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.
  • Established a strong working relationship with local vendors to secure premium ingredients at competitive prices, resulting in cost savings without sacrificing quality.
  • Streamlined prep work by organizing kitchen stations effectively and training junior staff on best practices for efficient workflow.
  • Demonstrated strong leadership skills by stepping in as acting kitchen manager during periods of personnel absence or transition.
  • Prepared meals for lunch and dining services with average of 25 tables per day.
  • Oversaw proper storage procedures for perishable items, ensuring freshness and minimizing spoilage risks.
  • Continuously improved cooking techniques by staying current with industry trends and participating in professional development opportunities.
  • Developed innovative seasonal menus that catered to diverse dietary needs and preferences, resulting in increased customer satisfaction.
  • Managed ordering processes for kitchen supplies and ingredients, optimizing budget allocation while maintaining consistent product quality.
  • Mentored junior staff members in culinary techniques, fostering an environment of continuous learning within the team.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Server

Hilltopsprings Assisted Living
7 Hilltop Drive
04.2023 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

IHSS Care Provider

Roger
Redding, CA
03.2024 - 06.2024
  • Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
  • Provided transportation and appointments management.
  • Provided transportation for clients to medical appointments, social events, and other necessary outings.
  • Ensured a safe and comfortable environment by maintaining a clean and organized living space.
  • Followed nutritional plans to prepare optimal meals.
  • Coordinated with other IHSS providers as needed to ensure seamless care transitions between shifts or providers.

IHSS Care Provider

Jewett
Redding, CA
10.2023 - 03.2024
  • Provided transportation for clients to medical appointments, social events, and other necessary outings.
  • Provided transportation and appointments management.
  • Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted clients with daily living activities, promoting independence and quality of life.
  • Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Assisted disabled clients to support independence and well-being.

IHSS Care Provider

Jacob Starkey
Redding Ca
02.2015 - 06.2022

patient care varies due to pt needs

  • Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
  • Provided transportation and appointments management.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
  • Assisted disabled clients to support independence and well-being.
  • Conducted regular assessments of client health status, identifying potential issues early on for prompt intervention.

Education

GED -

Mt View
Burney, CA
1996

Skills

  • Willing to Learn
  • Positive Attitude
  • Shelf Stocking
  • Customer Service

Timeline

Stocker

Shell Gas Station
05.2024 - Current

Clerk

Vallero20
04.2024 - Current

IHSS Care Provider

Roger
03.2024 - 06.2024

IHSS Care Provider

Jewett
10.2023 - 03.2024

Med Tech

Hilltopsprings Assisted Living
08.2023 - 12.2024

Lead Cook

Hilltop Springs Assisted Living
04.2023 - 08.2024

Server

Hilltopsprings Assisted Living
04.2023 - 08.2024

IHSS Care Provider

Jacob Starkey
02.2015 - 06.2022

GED -

Mt View
Donna Chimene Rodriguez