Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna Carter

Inbound Operations Manager
Grovetown,GA

Summary

To obtain a position that will allow me to utilize my professional skills and experience of having necessary manager skills required to administer, improve, and develop materials to achieve maximum efficiency, effectiveness, and quality of service.

Summary Qualifications: 20+ years experience in a warehouse lead role managing hourly and salary employees Excellent problem solving and leadership qualities Possess effective inventory control skills Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

Inbound Operations Manager

Augusta Sportswear
GROVETOWN
08.2021 - Current
  • Manages a staff of 43 in the Distribution Center Evaluate employees on their job performance
  • Assist and oversee schedule of receiving and delivery of finished goods in a timely manner, reconcile and control inventory daily, and all inbound operations
  • Processing departmental timesheets
  • Maintain Operations Budget effectively
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
  • Led projects and analyzed data to identify opportunities for improvement

Operations Manager

11.2016 - 08.2021
  • Managed Operations of 103 Employees which included Inbound and Outbound Operations
  • Responsible for KPI's, managing each departments budget (that included headcount and labor hours), Time management, employee evaluations, recruiting, and continuous implementing process improvements for operations

Asst. Inbound Manager

07.2014 - 11.2016
  • Managed a staff of 42 Employees and the entire Inbound Operations that included: Receiving, Returns, Inventory Control, and Cycle Counting

Inbound Supervisor

10.2005 - 07.2014
  • Supervised a staff of 23 Employees, oversee truck scheduling, inventory control, incoming Inbound shipments and Returns Dept.

Inbound Receiving Lead

08.2002 - 10.2005
  • Responsible for truck Scheduling, leading a team of 6 for truck unloading and warehouse Stocking, updating of truck receipts and resolving any discrepancies from each shipment

Order Picker

03.2000 - 08.2002
  • Responsible for picking customer orders effectively, on-time and error free

Receiving Clerk

Burlington Coat Factory
Augusta, GA
12.1996 - 03.2000
  • Assist with truck unloading
  • Entered data into inventory with a telxon gun Ticketed merchandise, and help perform inventory on merchandise

Education

Associate's Degree - Administration in Health

University of Phoenix
Augusta, Ga

High School Diploma -

North Augusta High School
North Augusta, SC
06.1995

Skills

Skills:

  • Microsoft Excel,
  • Microsoft Word (able to type 50 wpm),
  • JAVA SmartOffice
  • M3 software
  • Payroll programs: ADP, Ultipro, and Paycom
  • Sharepoint
  • Jira
  • Confluence
  • Ability to perform multiple tasks simultaneously
  • Maintain excellent oral and communication skills
  • CTPAT certified
  • Manage 80 - 100 employees in related daily operational warehouse activities
  • Proficient knowledge of warehouse procedures and policies
  • Certified to drive a sit down and standup forklift
  • Handles Scheduling of daily truck receipts by quote dates
  • Ability to work with all levels of company staff
  • Provides support in investigating accidents and injuries to determine the cause and minimize future occurrences
  • Proven ability to manage and simultaneously implement multiple divisions/department initiatives

Timeline

Inbound Operations Manager

Augusta Sportswear
08.2021 - Current

Operations Manager

11.2016 - 08.2021

Asst. Inbound Manager

07.2014 - 11.2016

Inbound Supervisor

10.2005 - 07.2014

Inbound Receiving Lead

08.2002 - 10.2005

Order Picker

03.2000 - 08.2002

Receiving Clerk

Burlington Coat Factory
12.1996 - 03.2000

Associate's Degree - Administration in Health

University of Phoenix

High School Diploma -

North Augusta High School
Donna CarterInbound Operations Manager