Donna Hawkins Mitchell

• Evaluate project stakeholder meetings on regular basis to assess progress and make adjustments.
• Coach team members on productivity strategies to accomplish challenging goals.
• Address and resolved technical, financial, and operational concerns by working with team members and directors.
• Work with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
• Spearhead innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
• Engag and work alongside cross-functional stakeholders to manage strategic initiatives.

• Develop annual budgets and monitored financial performance, ensuring fiscal responsibility and compliance.
• Collaborate with board members in setting organizational goals, defining strategies, and measuring progress towards objectives.
• Build relationships with community partners, enhancing the foundation''s visibility and impact.
• Establish and maintain strong relationships with customers, vendors and strategic partners.
• Oversee business-wide changes to modernize procedures and organization.
• Monitored key business risks and established risk management procedures.
• Formulated and executed strategic initiatives to improve product offerings.
• Initiated strategy to drive company growth and increase market share and profitability.
• Cultivated company-wide culture of innovation and collaboration.
• Coordinated with external consultants on special projects/initiatives to ensure timely completion of tasks.
• Increased donor contributions by developing and implementing strategic fundraising initiatives.
• Leveraged social media platforms to enhance online presence, attracting new donors and supporters.
• Identified potential grant opportunities through research and networking activities, securing additional funding sources for the organization.

• Determine branding, product positioning and media messages.
• Design and create campaign e-mail invitations, articles and marketing videos.
• Conduct market analysis and monitored competitive activity.
• Develop creative angles for pitches that resonated with journalists'' interests, securing coverage in relevant outlets.
• Cultivate strong relationships with key influencers, leading to increased brand awareness and credibility.
• Write press materials and delivered presentations to media representatives.
• Coordinate successful media events, including press conferences and product launches, generating positive publicity.
• Maintain up-to-date media lists for various industries, ensuring accurate contact information for efficient outreach efforts.
• Develop innovative marketing and PR strategies.
• Manage client expectations and ensured timely delivery of projects for optimal satisfaction.

• Generate grant writing activities reports and submitted documentation to clients to promote funding program transparency.
• Research grant and funding proposal opportunities in philanthropic databases to identify potential income sources.
• Streamlined the grant application process by creating templates and tools for consistent proposal content.
• Establish credibility with funders through clear communication of organizational mission, vision, and values throughout proposal documents.
• Interact with internal partners and obtained detailed information about organization's mission and goals to form solid foundation for grant applications.
• Design annual grant award strategy as key component of organizational funding initiatives.
• Prepared and submitted grant applications to corporate organizations, private foundations and other funding sources to solicit grant monies for organizations.
• Track in-process and previously submitted grant applications to obtain status updates.
• Enhance collaboration within the organization by providing regular updates on grant activities and progress toward goals.
• Secure funding for nonprofit organizations by researching and writing compelling grant proposals.
• Maintain compliance with funder requirements by diligently monitoring project progress and submitting timely reports.
• Secured grant money for community building projects.
• Wrote, reviewed and edited proposals for grants, gifts, and contracts.

• Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Monitored project progress, identified risks and took corrective action as needed.
• Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.

• Developed policy positions and wrote public statements outlining stances.
• Handled election day operations.
• Enhanced campaign performance by developing and implementing targeted marketing strategies.
• Leveraged social media analytics tools to monitor performance metrics and adjust strategies as needed in realtime.
• Defined all campaign roles and filled positions.
• Plan and execute events with public and private donors.
• Utilize e-mail, social media, radio and TV to highlight candidate(s).
• Collect performance data on each promotion to better plan future events.
• Compile with candidate filing processes to ensure proper documentation and eligibility requirements were met.
• Coordinate training sessions for volunteers, enhancing their knowledge and skills.
• Serves as a knowledgeable resource for voters, providing accurate information about registration deadlines, polling locations, and voting processes.

• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Organized and coordinated conferences and monthly meetings.
• Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
• Handled confidential and sensitive information with discretion and tact.
• Enhanced productivity by organizing travel arrangements and coordinating accommodations for the Mayor.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Worked with senior management to initiate new projects and assist in various processes.
• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Answered high volume of phone calls and email inquiries.
• Served as a liaison between departments to facilitate effective communication.
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for the office.
• Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
• Coordinated events and worked on ad hoc projects.

• Supervised and managed daily scheduling, tasking, and administration.
• Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
• Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
• Collaborated with other healthcare professionals to provide quality patient care.
• Participated in quality improvement initiatives, contributing to the development of best practices within the department.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
• Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
• Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.

• Served as liaison between the claims department and executive leadership, presenting updates on department performance and addressing areas for improvement if necessary.
• Managed a high volume of inbound calls to provide timely assistance for customers'' needs.
• Supported the Commissioner by taking detailed minutes during meetings, ensuring accurate documentation of decisions made.
• Managed travel arrangements, ensuring efficient itineraries while minimizing expenses.
• Managed calendar appointments, ensuring punctuality for important meetings and events.
• Provided excellent customer service when approached by interested passersby, offering friendly assistance and answering any questions about promotions or the office itself.

• Served as liaison between department(s)

and CEO, presenting updates on department performance.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Managed multiple tasks and met time-sensitive deadlines.
• Corresponded with clients and departments through email, telephone, or postal mail.
• Maintained confidentiality of information regarding clients and company.
• Scheduled office meetings and client appointments for CEO.