Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna J. Culbertson

Bainbridge,Pennsylvania

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Motivated professional with extensive experience in customer service, sales and administrative tasks. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

39
39
years of professional experience

Work History

Administrative Assistant

Masonic Village Of Elizabethtown
04.1994 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Direct Youth Appreciation Day Event for students, donors and families/guardians
  • Admissions / Withdrawals
  • Sorted and distributed office mail
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.

Attendance Clerk

Elizabethtown Area School District
09.1993 - 08.1994
  • Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
  • Maintained accurate records of all absences, truancy issues and disciplinary actions.
  • Input daily attendance information into office database for [Number]-student school.
  • Called parents and guardians to inquire about late or truant students.
  • Filing Records
  • Sorting mail
  • Operated telephone systems to answer and route incoming calls along with taking and delivering messages.
  • Skilled at working independently and collaboratively in a team environment.

Church Secretary

Elizabethtown Grace Church
03.1984 - 07.1988
  • Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
  • Created and updated membership rosters, church documents and basic reports.
  • Handled church correspondence, member database and building scheduling.
  • Greeted visitors, callers and members of congregation courteously and promptly
  • Published, printed and mailed informative, prayerful newsletters to church members and leadership team.
  • Directed administrative and secretarial support for pastors, program directors and volunteers at church.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.

Education

Certification in Massage Therapy -

Lancaster School of Cosmetology & Therapeutic Bodywork
Lancaster, PA
2001

High School Diploma -

Conemaugh Valley High School
Johnstown, PA
05.1971

Skills

  • Correspondence Writing
  • Meeting Minutes
  • Technical Support
  • Data Collection
  • Grammar
  • Prioritization
  • Customer Relations
  • Administrative Support
  • Microsoft Office
  • Customer Service
  • Records Management
  • Senior Leadership Support
  • Schedule Management
  • Cash Deposit Preparation
  • Documentation
  • Mail Management
  • Business Correspondence
  • Reading Comprehension
  • Customer and Client Relations
  • OSHA Compliance
  • Records Management Systems
  • Typing Proficiency
  • Recordkeeping
  • Self Starter

Timeline

Administrative Assistant

Masonic Village Of Elizabethtown
04.1994 - Current

Attendance Clerk

Elizabethtown Area School District
09.1993 - 08.1994

Church Secretary

Elizabethtown Grace Church
03.1984 - 07.1988

Certification in Massage Therapy -

Lancaster School of Cosmetology & Therapeutic Bodywork

High School Diploma -

Conemaugh Valley High School
Donna J. Culbertson