Proactive professional accomplished in hiring, developing, and motivating employees. Successful at building rapport at all levels and resolving issues smoothly.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Director of Human Resources
Sheraton Kauai Coconut Beach Resort
Kapaa, Hawaii
06.2021 - Current
Provide oversight and guidance to subordinate staff members in the Human Resources Department.
Develop, implement, and monitor policies and procedures related to employee relations and human resources management.
Conduct job analysis for all positions within the organization to ensure accurate job descriptions.
Manage recruitment activities including posting of jobs, screening of candidates, conducting interviews and background checks.
Assist with onboarding new hires by providing orientation materials as well as ensuring compliance with all legal requirements.
Coordinate performance evaluation process for employees and developed individualized development plans for each team member.
Organize training sessions for staff on topics such as safety protocols, harassment prevention, customer service.
Monitor employee attendance records to ensure accuracy of payroll processing.
Perform benefits administration tasks such as enrollments and changes, responding to inquiries and resolving discrepancies.
Maintain confidential personnel files in accordance with applicable laws and regulations.
Analyze data trends related to labor costs, turnover rates, absenteeism levels.
Create reports summarizing employee data including salary information, hiring and termination statistics.
Review applicant resumes and conducted initial phone screenings with potential candidates.
Assess organizational needs through surveys or focus groups among employees.
Advise managers on best practices in areas such as disciplinary action or rewards programs.
Ensure compliance with state and federal employment laws.
Collaborate with other departments to coordinate program initiatives that involve HR-related duties.
Serve as a liaison between upper management and employees regarding workplace issues.
Work with department managers to assess needs.
Assist in employee recruitment, hiring and interview processes.
Develop employee orientation and training programs for new hires.
Schedule meetings with employees to address concerns and grievances.
Handle employee discipline and termination to address policy infractions.
Conduct employee performance reviews and implemented corrective actions to increase productivity.
Align HR policies with federal and local regulations.
Manage compensation, insurance and vacation days within employee benefits programs.
Attend conferences, workshops and special events to recruit qualified candidates for company.
Assist with employee transfers and referrals.
Suggest promotions and wage increases according to employee performance.
Create and implemented employee retention strategies.
Create staff teams based on employee strengths and made adjustments to promote overall productivity.
Report on workplace health and safety compliance to superiors.
Research industry trends to inform compensation and performance strategies.
Coordinat employee benefits programs, including health insurance and retirement plans.
Human Resources Data Analyst
Wyndham Resorts, Hawaii Region
Kapaa, Hawaii
02.2018 - 06.2020
Gathered, analyzed and interpreted data from various sources to identify trends in employee turnover.
Developed reports on workforce metrics such as demographics, attrition, engagement and performance.
Conducted research to understand the impact of hiring practices on organizational success.
Maintained and updated existing databases by adding new records or modifying existing ones.
Documented processes related to HR data analysis, including data collection methods, reporting requirements and workflow processes.
Provided support for HR initiatives through the development of analytical models that enable decision making based on data insights.
Designed dashboards and visualizations to present complex datasets in a clear and concise way.
Assisted with developing policies and procedures around employee data management and privacy compliance.
Identified areas for improvement within the organization's HR systems by analyzing user feedback surveys.
Supported senior leadership in understanding key drivers of employee performance through statistical modeling techniques.
Created automated tools for tracking changes in employee information over time, enabling better forecasting of future needs.
Collaborated with other departments to ensure accurate reporting of employee-related metrics across all business units.
Interpreted labor laws and regulations related to personnel matters while ensuring compliance with applicable guidelines.
Built predictive models using machine learning algorithms that help predict future outcomes based on past trends.
Developed an effective system for monitoring changes in employee job roles over time, providing valuable insights into career progression.
Prepared comprehensive reports outlining findings from HR analytics projects which were used by senior management teams when making strategic decisions.
Validated accuracy of collected human resource data by cross checking it against external sources such as government statistics or industry benchmarks.
Worked with business partners and HR team members to identify and implement enhancements.
Supported HR operations with knowledgeable technical troubleshooting and support.
Kept system in compliance with data security and privacy requirements by monitoring activities and correcting deficiencies.
Programmed customized functions like automated queries and reports to improve functionality.
Analyzed and tracked data to prepare forecasts and identify trends.
Provided technical support for existing reports, dashboards or other tools.
Gathered and organized data to analyze current industry trends.
Maintained or updated business intelligence tools, databases or dashboards.
Identified and analyzed industry or geographic trends with business strategy implications.
Senior Administrator
United Airlines
Lihue, Hawaii
03.2014 - 11.2018
Assisted in developing and implementing policies, procedures, and programs to ensure the efficient operation of the organization.
Conducted research and analysis to identify trends, problems, and opportunities for improvement.
Coordinated with other departments to facilitate communication and collaboration.
Organized meetings and events, including preparing agendas, arranging venues, managing logistics, taking minutes.
Ensured compliance with organizational regulations and external laws and regulations.
Managed personnel records such as hiring documents, performance evaluations, payroll information.
Performed administrative tasks such as scheduling appointments, maintaining calendars.
Created presentations for internal and external audiences using appropriate software tools.
Provided support to staff members by responding promptly to inquiries or requests for assistance.
Prepared financial statements such as balance sheets, income statements.
Reviewed contracts prior to signing off on behalf of the organization.
Resolved conflicts between employees in a professional manner.
Maintained accurate records of all company assets.
Analyzed data collected from various sources to evaluate effectiveness of operations.
Supervised subordinate staff members ensuring they adhere to established standards of performance.
Utilized strong leadership and administrative abilities to maintain smooth office operations.
Coordinated document movements, checked accuracy and maintained compliance with standard requirements.
Monitored team performance, delegated tasks, and applied strategies to improve quality.
Answered telephones to take messages or redirect calls to appropriate colleagues.
Monitored payroll, credit card purchases and invoicing to prevent financial errors.
Checked office stock to determine supply levels and maintain inventory.
Improved office organization by developing filing system and customer database protocols.
Facilitated communication between departments to support project completion and goal achievement.
Supervised administrative staff, delegating tasks and managing workload distribution.
Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
Negotiated contracts with vendors and service providers to optimize costs and efficiency.
Analyzed operational processes and recommended improvements to enhance efficiency.
Handled correspondence, including drafting emails, memos, and reports for senior management.
Managed travel arrangements and accommodations for executive staff and visiting clients.
Coordinated scheduling and logistics for staff meetings and corporate events.
Oversaw inventory management, including ordering office supplies and equipment maintenance.
Implemented filing systems to improve document organization and retrieval.
Assisted in the recruitment process, from posting job ads to organizing interviews and onboarding new hires.
Maintained positive working relationship with fellow staff and management.
Implemented strategies to take advantage of new opportunities.
Assessed company operations for compliance with safety standards.
Evaluated needs of departments and delegated tasks to optimize overall production.
Education
Hospitality Technical Degree - Hospitality Administration And Management
International Air And Hospitality Academy
Vancouver, WA
11-1991
High School Diploma -
Kauai High School
Lihue, HI
06-1990
Skills
ICIMS Hiring Platform
Workday Implementation
Hotel Effectiveness
Marriott Brand Standards
Worker's Compensation
Temporary Disability Insurance
FMLA,LOA,STD,LTD
Benefits
Exit Interviews
Employee Counseling
Interviewing techniques
Diversity and Inclusion
Payroll Management
Employee engagement
Succession Planning
Payroll coordination
Training programs-Davidson Academy, Marriott Global Source
Talent Acquisition
Labor Relations
Workforce Planning
Recruitment Strategies
Background Checks-Five Diamond Screening
Organizational Development
Employee Relations
Retention Strategies
Benefits Administration
Compensation Structuring
Job description creation
Accomplishments
2021-Leader of The Year, Sheraton Kauai Coconut Beach Resort
2022-Certificate of Recognition, Manager of The Year-Malama Awards
2023-Certificate of Recognition, Lodging Employee of The Year-Malama Awards
2024-Leader of the 3rd Qtr., Sheraton Kauai Coconut Beach Resort
Certification
2022-Certificate of Completion, Hawaii Law Employment Seminar
Marriott Brand & Service Excellence-Train The Trainer Certification
Timeline
Assistant Director of Human Resources
Sheraton Kauai Coconut Beach Resort
06.2021 - Current
Human Resources Data Analyst
Wyndham Resorts, Hawaii Region
02.2018 - 06.2020
Senior Administrator
United Airlines
03.2014 - 11.2018
2022-Certificate of Completion, Hawaii Law Employment Seminar
Marriott Brand & Service Excellence-Train The Trainer Certification
Hospitality Technical Degree - Hospitality Administration And Management
International Air And Hospitality Academy
High School Diploma -
Kauai High School
Similar Profiles
Bryce DiogoBryce Diogo
Bellman/Bell Clerk at Marriott Kauai Beach ClubBellman/Bell Clerk at Marriott Kauai Beach Club