Donna L. Hendrie
Fremont,MI
Summary
Strong relationship building skills leveraged across multiple functional teams to achieve strategic goals and improve operations. Prepared to leverage 20+ years' healthcare experience to take on new role with Data and Analytics. Highly motivated, reliable and committed to professional standards. Thrives in a change management culture, driven to improve profitability, people and systems.
Overview
27
27
years of professional experience
Work History
Advisor, Business & Capital Planning
Corewell Health
10.2020 - Current
- Develop and implement a standard benefit realization measurement process that ensures Corewell Health's investments are delivering the business outcomes and organizational values that are documented in the business plan for the System - tracking 100 investments and 200 metrics across 4 regions.
- Collaborate with cross-functional leadership teams to facilitate the overall business planning process for Corewell Health System; reviews business plans, provides stakeholder feedback and ensures content meets system standards - $4.0B 5yr portfolio.
Lead/Manager | Senior Analyst | Financial Analyst
Corewell Health Gerber Hospital
02.2012 - 10.2020
- Regional lead representative on Corewell Health Delivery System Implementation Team for Health Care Benchmarking.
- Successfully created project review standard & workflow for all minor equipment, capital or space request
- Manage local Capital pool as well as financial stakeholder for Delivery System SEAR Capital Pool.
- Work with operational leadership to build financial pro forma for new business plans and physician recruitment.
- Collaborated with cross-functional leadership teams to develop annual budgets, quarterly projections, and monthly forecast ensuring alignment with system goals and objectives.
- Served as a trusted advisor to executive leadership on financial matters, providing timely and accurate information for decision-making purposes.
- Partner with reimbursement in preparing Medicare & Medicaid Cost Report.
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
Business Manager
Corewell Health Gerber Hospital
09.2007 - 02.2012
- Core Leadership member in development of policies, programs and workflow for the new health and wellness center, Tamarac.
- Developed & implemented annual strategic promotional plan to meet budgeted net membership.
- Successfully developed and oversee Wellness Outreach with financial assistance, scholarships and fit study programs.
- Responsible for day-to-day operations of the Welcome Center, Café and Membership Development Team (Sales) and leading 12 direct reports.
- Responsible and accountable for the coordination of staff development, strategic planning, program/service enhancement, productivity, promotions strategy, developing prospecting models and setting enrollment goal with supporting tools.
Sr. Accountant
Corewell Health Gerber Hospital
10.2005 - 09.2007
Accountant
Corewell Health Gerber Hospital
06.2003 - 10.2005
Office Service Specialist
Corewell Health Gerber Hospital
11.1999 - 06.2003
Radiology Assistant
Corewell Health Gerber Hospital
06.1997 - 11.1999
Education
Master of Business Administration -
Western Michigan University
Grand Rapids, MI12.2021
Bachelor of Business Administration - Accounting
Grand Valley State University
Allendale, MI12.2000
Skills
- Integrity
- Approachable
- Problem Solving
- Relationship Building
community organizations
- Rotary “Service Above Self” Member
- Fremont Chamber of Commerce Board Member (Trustee/Treasurer)
- NCCS Big Brothers and Big Sisters (Mentor)
- Girls On The Run (Volunteer/Coach)
- National Baby Food Festival Committee Member (Treasurer)
- NBFF Queen’s Court (Chairman)
- Habitat for Humanity (Board Member/Volunteer)
- NCCS Bowl for Kids Sake (Volunteer/Participant)
- Fremont Harvest Festival (Volunteer)
leadership experience
COVID Command Camp – Incident Commander | March - April 2020
Healthcare Financial Management Association | membership since 2012
Legacy Spectrum Health University|2011 - 2019
Prepare, Leading Teams, Leading Change, Operational Deployment, Crucial Conversations, Communicating Effectively, Conflict Resolution
New Agreements in Healthcare Training | New Agreements Inc | 2008
group facilitation, systems thinking and process improvement
Timeline
Advisor, Business & Capital Planning
Corewell Health
10.2020 - Current
Lead/Manager | Senior Analyst | Financial Analyst
Corewell Health Gerber Hospital
02.2012 - 10.2020
Business Manager
Corewell Health Gerber Hospital
09.2007 - 02.2012
Sr. Accountant
Corewell Health Gerber Hospital
10.2005 - 09.2007
Accountant
Corewell Health Gerber Hospital
06.2003 - 10.2005
Office Service Specialist
Corewell Health Gerber Hospital
11.1999 - 06.2003
Radiology Assistant
Corewell Health Gerber Hospital
06.1997 - 11.1999
Master of Business Administration -
Western Michigan University
Bachelor of Business Administration - Accounting
Grand Valley State University
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