Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
19
19
years of professional experience
Work History
Receptionist/Screener
Lone Star College System
Screen/Check in employees, students, and visitors per Covid guidelines
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Registrar - Secretary
Tomball High School
2021.01 - Current
Process transcript request, send certified transcripts to students, colleges, employers, assist in verification of class rank, assist in the entry of grades and grade corrections
Organized, reviewed, and filed paperwork for secure recordkeeping.
Supported academic advising efforts by providing timely access to student records, enabling informed decision-making about course selections and degree progress.
Supported students in distress by connecting them with appropriate academic and mental health resources.
Business Specialist Lll / Head Cashier
Lonestar College
2021.01 - 2021.01
Transportation & Logistics
Proactively addressed escalated customer issues with timely resolutions that also identified root causes for preventative action in the future.
Evaluated customer needs and feedback to drive product and service improvements.
Collected, arranged, and input information into database system.
Accounts Receivable/Payable Clerk
East Texas Precast
2013.01 - 2020.01
Accounts Payable, petty cash, reconcile company credit card statements, charge expenses to accounts and cost, research and resolve invoice discrepancies and issues, scheduling and preparing checks for vendors and logistics department, pay employees by receiving and verifying expense reports and request advances, track and maintain all vehicle and trailer registration expiration
HR Specialist
Lawrence Street Healthcare
2009.01 - 2013.01
Payroll, registering new hires, terminations, petty cash, enrolling faculty in healthcare and 401K
Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
Bank Teller
Bank of America
2006.01 - 2009.01
Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
Education
Passaic County Technical Institute High School
Wayne, NJ
Real Estate Course -
Champions Real Estate School
Cosmetology License -
Roman Beauty Academy
Skills
Proficient in Microsoft Word, Excel, Adobe
Experienced in all office equipment including fax machine, copier, scanner, and multi-phone systems.
Time Management
Data Entry
Scheduling appointments
Verbal and written communication
Billing and Invoicing
Administrative Support
Timeline
Registrar - Secretary
Tomball High School
2021.01 - Current
Business Specialist Lll / Head Cashier
Lonestar College
2021.01 - 2021.01
Accounts Receivable/Payable Clerk
East Texas Precast
2013.01 - 2020.01
HR Specialist
Lawrence Street Healthcare
2009.01 - 2013.01
Bank Teller
Bank of America
2006.01 - 2009.01
Receptionist/Screener
Lone Star College System
Passaic County Technical Institute High School
Real Estate Course -
Champions Real Estate School
Cosmetology License -
Roman Beauty Academy
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