Donnamae Miller

• Improve productivity initiatives, manage 350+ accounts, coordinate itineraries and schedule client/leadership appointments
• Coordinate office activities and operations to secure efficiency and compliance with company policies
• Define and document office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff
• Manage daily operations for the team by supporting continuous delivery of excellent client service and care
• Streamline back office services for clients to promote proper functionality and positive user experience
• Liaison with customers, address inquiries, handle meeting requests and answer billing questions to provide outstanding customer care
• Monitor office inventory to maintain adequate supply levels and order products.

The Economic Council was a three person run office, the President, Vice President and myself. My duties included everything from full accounting, including payroll and taxes, organizing events from sponsorships to name tag tables, growing, finding speakers, and running the Longmont Human Resource Roundtable to 25+ participants for seven years, to the every day running of the office.