Donna R Zwink

• Serve as local real estate expert, advising customers on market dynamics and home prices.
• Advise prospective clients on current market activities and optimal buying or selling choices.
• Push through objectives, persuading clients to purchase by applying advanced sales techniques.
• Assist investors with remodeling plans and costs to drive client profitability and long-term business retention.
• Manage real estate transactions from initiation to closing.
• Identify product or service improvements by remaining current on industry trends, market activities, and competitors.
• Cultivate strong professional relationships with industry partners and create focused campaigns to drive business development.
• Advise client on space planning, layout, and use of furnishings or equipment.
• Researched concepts and followed industry trends to provide knowledgeable insight to clients.

• Engaged weekly with management teams, construction contractors, and clients to communicate and evaluate project status results.
• Conducted model home walk-throughs to showcase floor plan diversity and promote timely selection in home buying process.
• Established solid and loyal relationships with many prospective home buyers.
• Communicated with clients to determine property needs and budget constraints.
• Created professional sales presentations to effectively communicate product quality and market comparisons.
• Established key business relationships within the industry by using responsiveness, efficiency, and deep knowledge of the real estate industry.
• Prepared and delivered sales presentations.

Went into my neighborhood and sold 200% more than my quota.

Retained high customer service scores. High referral rate. High closings records. Number one for most contract to close ratio within the city. Managed community, promoted it to pocket Realtors, paneled inventory homes, kept up with MLS. Transferred to the Charleston S.C. area to raise my boy's in a smaller city.

Sold out of a section that was not selling.

Created a presence where there was not one. Generate developed professional sales presentations to creatively communicate product quality and market comparisons. Generated sales by executing complete sales cycle process from prospecting through contract negotiations and closings. Greeted incoming customers and provided expert sales and service to drive revenue.
Addressed customer inquiries and concerns to facilitate decision-making and minimize anxiety or hesitation. Fostered relationships with customers to expand customer base and enhance loyalty and referrals. Demonstrated home in an effort to show potential buyers benefits and advantages and encourage their purchase.

• Counseled customers on market current status of residential and land markets.
• Generated lists of properties that were compatible with buyers' needs and financial resources.
• Maintained high referral rates and exceptional feedback from previous clients.
• Educated clients on the current real estate market.
• Cold called prospects to obtain their exclusives.
• Organized charity and public events to bring awareness to the neighborhood, generating lead flow.
• Developed an excellent rapport with builders to expand growth opportunities.
• Maintained a current and accurate CRM database of prospective customers.
• Expanded new business with the implementation of networking and marketing strategies and the generation of sales collateral.
• Developed relationships with asset management companies and local builders to link units and buyers.
• Built and flipped 30 homes.