DONNA SUE WIRTH

Strategic and hands-on HR leader with proven success in managing and developing high-performing HR teams. Spearheaded the implementation and optimization of HRIS processes to streamline workflows, enhance data accuracy, and improve record management. Designed and launched a comprehensive onboarding program tailored for retail staff, fostering a welcoming culture and delivering clear, actionable guidelines. Championed leadership development through “Lunch and Learn” sessions focused on HR best practices and people management. Oversaw full-cycle HR operations including payroll, benefits, leave administration, compliance, employee relations, budgeting, recruiting, and onboarding, ensuring alignment with organizational goals and a positive employee experience.

Experienced HR professional managing benefits for 700+ employees across 35 locations. Skilled in overseeing I-9 compliance, staff training, and administration of FMLA, LOA, ADA, and Workers' Compensation programs. Lead trainer for six internal programs and creator of a monthly health and wellness newsletter. Proven ability to coordinate employee engagement initiatives, reconcile invoices, and collaborate with payroll on timecard accuracy and deductions. Partner closely with HR leadership to resolve workplace conflicts and guide supervisors on HR best practices.

Skilled in managing HR operations, payroll processing, accounts receivable, and QuickBooks data entry. Provided administrative support to the Director of Finance and COO. Oversaw facility management and safety compliance, ensuring smooth day-to-day operations across departments.

Managed HR operations across 11 stores, supporting 25–35 employees per location

Implemented and administered HRIS system (SNAG), optimizing recruitment and onboarding workflows

Streamlined candidate processing, increasing quality hire rates through improved documentation and organization

Supported store managers with employee relations, salary evaluations, and negotiation strategies

Developed accurate, efficient payroll procedures and led recruitment for key leadership roles in a growing company

Boosted employee morale and retention through enhanced communication and recognition initiatives

Increased customer service scores and productivity via strategic HR interventions

Expanded recruitment channels, improving candidate quality and volume across regional teams

Led full-cycle hiring: screening, interviewing, job offers, background checks, and onboarding

Conducted employee investigations and resolved workplace issues with professionalism and discretion

Partnered with leadership on performance management, coaching, and staff development

Delivered comprehensive training on benefits, health plans, and 401(k) programs

Ensured compliance with HR policies and procedures across all operational areas

Led associate training programs and ensured 100% completion of departmental and safety requirements annually.

Collaborated with store managers on performance appraisals and employee development.

Streamlined administrative processes, improving clarity and efficiency in reporting and documentation.

Managed full-cycle payroll processing across retail, marine, and restaurant departments.

Oversaw hiring procedures, including applicant scoring, background checks, and drug screenings.

Delivered engaging new hire orientations and communicated company policies, benefits, and procedures.

Maintained accurate personnel records, including timekeeping, job changes, evaluations, and terminations.

Administered security authorizations and ensured compliance with training and documentation standards.

Responsible for inventory control of merchandise in the receiving area.

Played a key role in launching and scaling an over-the-road trucking company from the ground up

Led sales meetings and negotiated competitive service rates to drive business growth

Recruited and managed drivers and office personnel to support operational expansion

Built and maintained strong relationships with Union Pacific Railroad and high-volume carriers

Fostered trusted, long-term customer partnerships through exceptional service and communication

Results-driven logistics and operations specialist with proven success managing high-volume, time-sensitive freight accounts. Demonstrated expertise in dispatch coordination, freight control, and JIT (Just-In-Time) shipment execution for Nabisco-Kraft, Hub Group's largest and most complex account. Trusted liaison between Midwest regional teams and corporate stakeholders, ensuring seamless communication and resolution of critical issues. Recognized for strategic problem-solving, cross-functional collaboration, and maintaining operational excellence in fast-paced environments.

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