Donnavon Drew
Cincinnati
Summary
Detail-oriented computer tester with expertise in functional testing, quality assurance, and defect tracking. Proven ability to collaborate effectively with other team members, providing excellent customer service, with a strong ability to learn new systems & process in a timely manner, while maintaining a professional, polite attitude.
Overview
5
5
years of professional experience
Work History
Power Supply Unit Tester
Jabil
10.2025 - Current
- Conducted thorough testing of products to ensure compliance with quality standards.
- Collaborated with engineering teams to identify and resolve product defects efficiently.
- Developed and executed detailed test plans and scripts for software applications.
- Facilitated root cause analysis for identified issues, driving corrective actions.
- Implemented automated testing tools to enhance testing efficiency and accuracy.
- Mentored junior testers, promoting knowledge sharing and best practices in testing methodologies.
- Ensured compliance with industry standards by rigorously following established testing methodologies and best practices.
Computer Server Tester
Jabil
05.2025 - 10.2025
- Starting and running the tests needed to ensure a computer server(s) were working as properly intended
- Identifying the reasons for a server failing out of test, making sure that the debug department has the correct information on the failure type in order to troubleshoot the issue(s)
- Working closely with the management team in order to track the physical locations of servers within the building
Computer Server Loader
Jabil
12.2024 - 04.2025
- Trained new team members on company policies and procedures, enhancing team performance.
- Carried servers off of a conveyor belt to be put into test racks to be processed
- Locating missing/dated servers that were lost in the bonepile
- Maintained cleanliness of the room, making sure the room was up to standards of the company
Assembler
Aerotek
05.2024 - 12.2024
- Assembled components according to detailed specifications and quality standards.
- Operated hand tools and machinery to complete production tasks efficiently.
- Conducted quality checks to ensure adherence to safety and performance guidelines.
- Collaborated with team members to streamline assembly processes and reduce downtime.
Associate Team Member
Walgreens
07.2023 - 05.2024
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Operated point-of-sale systems, processing transactions accurately and swiftly.
- Trained new associates on store policies, procedures, and customer service expectations.
- Contributed to loss prevention efforts by adhering to security protocols and reporting discrepancies.
- Trained new hires on the processes of being a team member on the Front-of-house duties
Team Member 3
Chic-Fil-A
08.2021 - 07.2023
- Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Prepared and assembled food orders accurately while adhering to safety and quality standards.
- Maintained cleanliness and organization of workstations, contributing to efficient operations.
- Collaborated with team members to streamline workflow during peak hours, enhancing service speed.
- Packaged and served food when necessary in the back-of-house portion of the building
Education
High School Diploma -
Oak Hills High School
Cincinnati, OHSkills
- Functional testing
- Product testing
- Test execution
- Quality assurance
- Test management tools
- Reporting and analysis
- Defect tracking
- Customer service
- Teamwork and collaboration
- Problem-solving
- Heavy lifting
- Loading and unloading
- Product assembly
- Hand and power tools
- Repetitive work
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- High Honor Roll student throughout all of high school
- Performing and completing tasks outside the scope of my current position
- Learning computer services without having any previous experience
Languages
American Sign Language
Limited Working
Timeline
Power Supply Unit Tester
Jabil
10.2025 - Current
Computer Server Tester
Jabil
05.2025 - 10.2025
Computer Server Loader
Jabil
12.2024 - 04.2025
Assembler
Aerotek
05.2024 - 12.2024
Associate Team Member
Walgreens
07.2023 - 05.2024
Team Member 3
Chic-Fil-A
08.2021 - 07.2023
High School Diploma -
Oak Hills High School