Donnea Lumpkin
Sandy Springs,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable very successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Overall goal is to obtain a qualified position that allows me to utilize the superb customer skills i possess.
Overview
14
14
years of professional experience
Work History
Administrative Coordinator II
Fulton County Gov
07.2013 - Current
- Improved customer satisfaction through prompt and professional handling of inquiries and concerns.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
- Ensured compliance with company policies by maintaining up-to-date knowledge of regulations and conducting regular audits of procedures.
- Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Maintained office calendars to track important dates and deadlines.
- Prepared detailed documents and reports in adherence administrative processes.
- Manage over 200 employee's timecards daily.
Fiscal Support II
Fulton County Tax Assessors Office
07.2010 - 07.2013
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Helped Citizens of Fulton County with applying for Homestead Exemptions on there primary home.
- Opened and Sorted Mail
- Greeted guest as they came in office.
- Investigated to make sure each homeowner only has one Homestead Exemption regardless of how many properties they own.
- Participated in Broad of Equalization meetings.
- Overall provide great customer service to general public.
Education
No Degree - Criminal Justice
Alabama State University
Montgomery, AL12.2024
High School Diploma -
Westlake High School
Atlanta, GA05.2009
Skills
- Office Administration
- Documentation and Recordkeeping
- Employee Records Management
- Data Entry
- Employee Development
- Administrative Support
- File Organization
- Confidentiality Maintenance
- Process Improvement
- Customer Service
- Payroll
- Problem Solving
Timeline
Administrative Coordinator II
Fulton County Gov
07.2013 - Current
Fiscal Support II
Fulton County Tax Assessors Office
07.2010 - 07.2013
No Degree - Criminal Justice
Alabama State University
High School Diploma -
Westlake High School
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