Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant

Donnedra Johnson

Mission Viejo,CA

Summary

Open to New Opportunities and Always working on the ones I Have Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Retail Associate

Clean Smoke
04.2019 - 02.2024
  • Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
  • Maintained a clean and organized sales floor, ensuring merchandise was properly displayed and stocked
  • Assisted with inventory management, including receiving shipments, restocking shelves, and conducting regular stock checks
  • Demonstrated product knowledge to answer customer inquiries and make recommendations based on their needs
  • Handled customer complaints or concerns promptly and effectively, striving for complete satisfaction
  • Developed strong product knowledge across multiple departments to provide comprehensive assistance to customers
  • Maintained a high level of product knowledge to effectively answer customer questions and provide recommendations.

Front of House Team Member/Kitchen

Hole in the Wall Burger
02.2016 - 08.2022
  • Maintained high standards of customer service during high-volume, fast-paced operations
  • Communicated clearly and positively with coworkers and management
  • Mastered point-of-service (POS) computer system for automated order taking
  • Handled currency and credit transactions quickly and accurately
  • Followed procedures for safe food preparation, assembly, and presentation
  • Maintained inventory control and stock ordering
  • Built loyal clientele through friendly interactions and consistent appreciations
  • Resolved complaints promptly and professionally
  • Cross-trained
  • Cleaned dining room
  • Took phone orders
  • Checked online orders (Delivery Services on tablet)
  • Bagged orders and served dine-in customers.

Event Coordinator

Freelance/Self Employed
01.2006 - 10.2010
  • Planned events from start to finish according to requirements, target audience, and objectives
  • Came up with suggestions to enhance the event's success
  • Prepared budgets and ensured adherence
  • Sourced and negotiated with vendors and suppliers
  • Was in charge of hiring personnel (DJs, waiters, etc.)
  • Coordinated all operations
  • Led promotional activities for the event
  • Supervised all staff (event coordinators, caterers, etc.)
  • Approved all aspects before the day of the event
  • Ensured the event was completed smoothly and stepped up to resolve any problems that might occur
  • Analyzed the event's success and prepared reports.

A&R Administrative Assistant

Capital Records/Kash money records
02.1999 - 08.2006
  • Performed all office duties, helped to scout new bands, artists, and music, as well as attending shows and acting as a liaison
  • Scheduled live performances for clients
  • Organized, motivated, and had good communication.

Education

Associate's degree - Business

Irvine Valley College
Irvine, CA
06.2024

Skills

  • Customer service
  • Sales
  • POS
  • Cashiering
  • Upselling
  • Organizational Skills
  • Pricing
  • Time management
  • Basic math
  • Phone etiquette
  • Customer support
  • Clerical experience
  • Filing
  • Microsoft Office
  • Retail management
  • Culinary experience
  • Dishwashing
  • Food handling

Certification

  • Driver's License
  • Food Handler Certification

Timeline

Retail Associate

Clean Smoke
04.2019 - 02.2024

Front of House Team Member/Kitchen

Hole in the Wall Burger
02.2016 - 08.2022

Event Coordinator

Freelance/Self Employed
01.2006 - 10.2010

A&R Administrative Assistant

Capital Records/Kash money records
02.1999 - 08.2006

Associate's degree - Business

Irvine Valley College

Similar Profiles

CREATE PROFILE
Donnedra Johnson