Summary
Overview
Work History
Education
Certification
Timeline
Generic

Donnel Thomson

Ketchikan,AK

Summary

Results-driven RN Case Manager with extensive experience in high-quality nursing care/skills and effective case management. Demonstrated expertise in developing comprehensive care plans that enhance patient outcomes while optimizing costs. Recognized for fostering collaboration among healthcare teams and skillfully managing sensitive discussions with patients and families, committed to ongoing professional development to elevate standards of care.

Overview

36
36
years of professional experience
1
1
Certification

Work History

RN Case Manager

Ketchikan Indian Community Clinic
11.2023 - Current
  • Conduct direct assessments with patients and their families to determine needs
  • Demonstrated strong problem-solving skills, resolving issues efficiently and cost-effectively
  • Assisted patients in securing durable medical equipment and supplies, as well as insurance, housing, and food
  • The RN is team-oriented, stepping in to help receptionists, certified medical assistants, nursing staff, social work staff, and those involved in Purchase Referred Care

Contract Travel RN

Assured Home Health
08.2023 - 11.2023
  • Developed strong rapport with patients and families in a large rural area, fostering trust and open communication with the multidisciplinary team
  • Performed a range of skilled nursing skills
  • Educated patients and families on disease management, prevention strategies, and healthy self-care techniques
  • New RN training for the company.

Home Health RN Case Manager

PeaceHealth Home Health and Volunteer Hospice
03.2022 - 08.2023
  • RN came to PeaceHealth in March 2022 as a Home Health travel nurse. After the contract ended, RN continued to work as a permanent employee to help establish hospice services in Ketchikan. RN left for a travel nursing contract once PeaceHealth Hospice was certified.
  • Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
  • Expedited wound healing using advanced wound care techniques such as negative pressure therapy
  • Assessed the patient's changing medical needs, obtained provider orders dependent on patient and family decisions, and educated them on the end-of-life process
  • Strong understanding of CMS rules regarding guidelines and documentation. Tech savvy!

Home Health Admit RN

Ancora Home Health and Hospice
10.2021 - 03.2022
  • While working at Ancora, the company's STAR RATING increased from 1.5 to 3 stars!
  • Change occurred due to the RN's clear understanding of expected patient care and documentation regulations
  • Established the start of the care plan with the patient, family, provider, and interdisciplinary team
  • Assisted the family and patient in obtaining much-needed equipment and supplies

Contract Travel RN

AMN Healthcare
03.2021 - 08.2021

Clinic RN/Yukon-Kuskokwim Health, 07/2021 - 09/2021

  • Performed Nursing Skills on Performed: EKGs, peripheral blood draws, STD testing, vaccine administration, assisting with women's procedures, and education for pediatric to elder care.

Travel RN/Juneau Home Health and Hospice, 03/2021 - 06/2021

  • Monitored vital signs and symptoms, adjusted care plans to the provider's new orders, and educated patients and families.
  • Collaborated with providers to transition patients from home health to hospice services.
  • Ensured quality assurance standards are met through regular chart audits and review processes.

Home Health/Hospice RN Case Manager

Frontier Home Health and Hospice
08.2020 - 04.2021
  • Anchorage was my first travel nursing location in Alaska. After completing my contract, I returned to Anchorage to assist the company through the winter, due to a staff shortage
  • Raised the bar in providing quality nursing within the company
  • Advocated for patients who were losing their providers during COVID, and with the catastrophic Anchorage 'Comfort One' policies

Contract Home Health/Hospice RN Case Manager

Frontier Home Health and Hospice
04.2020 - 07.2020
  • I assessed and treated all COVID-19 patients while working with the company as a travel nurse, and educated families and patients on infection control
  • Actively participated in multidisciplinary collaboration about complex cases with members of the healthcare team
  • Provided emotional support and counseling to patients dealing with chronic illness or end-of-life issues

Home Health/Hospice RN Case Manager

Teton Valley Area
04.2015 - 03.2020
  • Teton Valley is situated on the Wyoming-Idaho border, home to the Grand Teton Mountains. I worked as a home health and hospice nurse for the entire valley. Often, companies would pull their services when the 7,000-foot elevation became isolated due to snow, ice, and wind. The RN changed companies to ensure the continued availability of much-needed, home-based services
  • Advanced Home Health, Idaho Falls, ID

10/2018 - 09/2020, Working in a large rural area

  • Solace Hospice, Rigby, ID

10/2018 - 03/2020, Hospice RN, Assisted Living Facility RN

  • OneSource Home Health and Hospice, Idaho Falls, ID

03/2018 - 10/2020, RN trained teams in rural areas

  • Avalon Home Health and Hospice, Idaho Falls, ID

06/2015 - 03/2018, Home Health and Hospice RN, Psych Assisted Living Facility RN

Clinical RN

Teton Valley Hospital
10.2012 - 02.2015
  • Nurses did everything in this small, rural hospital! Emergency room, inpatient, outpatient, transitional care, post-surgical, infusion, wound care, hospice, and limited pharmacy services (preparing IV medications), as well as performing CNA duties, registration, coding, billing, and housekeeping.
  • Patients were stabilized and transported via ambulance or by air to a higher level of care
  • Ambulance RN when a paramedic was not available for transport

CNA/RN

Madison Memorial Hospital
11.2007 - 11.2012
  • I worked as a Certified Nursing Assistant (CNA) in the Postpartum department during my time in nursing school for three years
  • The CNA attended to babies, completed hearing tests and newborn screenings, and assisted providers with circumcisions
  • As an RN, I assessed mothers and babies, educated parents on infant care, assisted with breastfeeding, and administered vaccines

Customer Service Representative

Artco Stationery Company
01.1989 - 08.2004
  • My nursing career has been built on a foundation of 15 years in customer service
  • I learned to interact professionally with others, both over the phone and online
  • Demonstrated high productivity, consistently followed through with customers, and successfully introduced and implemented cost-saving ideas

Education

Nursing Education 2019-2020

Western Governors University

Bachelor of Science - Nursing

Idaho State University
Pocatello, ID
01.2010

Certification

  • Registered Nurse Certificate, Alaska, License #164478
  • Basic Life Support (BLS), 09/11/24 to 09/2026
  • Nurse Case Management Certification (CMGT-BC, ANCC), 07/22/24
  • Ambulatory Care Nursing Certification (AMB-BC, ANCC), 08/12/24

Timeline

RN Case Manager

Ketchikan Indian Community Clinic
11.2023 - Current

Contract Travel RN

Assured Home Health
08.2023 - 11.2023

Home Health RN Case Manager

PeaceHealth Home Health and Volunteer Hospice
03.2022 - 08.2023

Home Health Admit RN

Ancora Home Health and Hospice
10.2021 - 03.2022

Contract Travel RN

AMN Healthcare
03.2021 - 08.2021

Home Health/Hospice RN Case Manager

Frontier Home Health and Hospice
08.2020 - 04.2021

Contract Home Health/Hospice RN Case Manager

Frontier Home Health and Hospice
04.2020 - 07.2020

Home Health/Hospice RN Case Manager

Teton Valley Area
04.2015 - 03.2020

Clinical RN

Teton Valley Hospital
10.2012 - 02.2015

CNA/RN

Madison Memorial Hospital
11.2007 - 11.2012

Customer Service Representative

Artco Stationery Company
01.1989 - 08.2004

Nursing Education 2019-2020

Western Governors University

Bachelor of Science - Nursing

Idaho State University
Donnel Thomson