Donnell Hannah
BRONX,NY
Summary
Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products.
Overview
4
4
years of professional experience
Work History
Crew Member
Wendy's
04.2020 - 09.2024
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Became familiar with products to answer questions and make suggestions.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with team members to complete orders.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
Education
Associate of Applied Science - Computational Science
Averett University
Danville, VA04-2022
Skills
- Cooking
- Beverage preparation
- Boat storage
- Teamwork and collaboration
- Health code compliance
- Line efficiency
- Supplies monitoring and restocking
- Company standards
- Customer engagement
- Cash handling
- Telephone etiquette
- Point-of-sale transactions
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 23 staff members.
Languages
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
Crew Member
Wendy's
04.2020 - 09.2024
Associate of Applied Science - Computational Science
Averett University
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