Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donnell Mitchem

Salem,VA

Summary

Dynamic business owner with a proven track record at 13th Armory, excelling in customer relations and operational efficiency. Leveraged strong relationship-building skills to enhance brand visibility and drive customer engagement, achieving significant growth. Expertise in financial planning and performance improvement, fostering a culture of excellence and sustainability.

Results-driven business professional equipped with strong foundation in managing and scaling enterprises. Expertise in strategic decision-making and operational management has consistently led to business growth. Known for fostering team collaboration and adapting to evolving business environments with ease.

Overview

24
24
years of professional experience

Work History

Business Owner

13th Armory
04.2015 - 03.2025
  • Developed and implemented operational strategies to enhance business efficiency and customer satisfaction.
  • Managed financial planning, budgeting, and forecasting to ensure profitability and sustainability.
  • Established strong vendor relationships to negotiate favorable terms and optimize supply chain processes.
  • Led marketing initiatives that increased brand awareness and drove customer engagement through targeted campaigns.
  • Managed daily operations and logistics for efficient business flow.
  • Developed marketing strategies to enhance brand visibility and customer engagement.
  • Cultivated strong relationships with clients to ensure repeat business and satisfaction.
  • Oversaw financial management, including budgeting and expense tracking for profitability.
  • Implemented inventory control systems to optimize stock levels and reduce waste.
  • Trained and mentored staff in customer service excellence and operational procedures.
  • Analyzed market trends to identify opportunities for growth and expansion initiatives.

Senior Police Officer

Salem City
03.2001 - 10.2014
  • Assessed community needs to develop effective crime prevention strategies.
  • Collaborated with law enforcement teams to enhance public safety measures.
  • Utilized communication skills to engage with community members effectively.
  • Observed and documented incidents, maintaining accurate reports for investigations.
  • Supported training initiatives for new recruits in departmental procedures.
  • Responded promptly to emergency situations, ensuring safety of citizens and officers.
  • Assisted in implementing community outreach programs to build trust and cooperation.
  • Monitored and enforced traffic regulations to promote road safety compliance.
  • Collaborated with local organizations to implement crime prevention initiatives, reducing instances of theft and vandalism in targeted areas.
  • Spearheaded intelligence-led policing initiatives that led to proactive strategies for combating emerging threats from criminal organizations or individuals.
  • Supervised special operations teams during high-risk situations, ensuring officer safety and successful outcomes in critical incidents.
  • Served as a liaison between the department and various community groups, establishing strong partnerships that benefited both parties.
  • Mentored junior officers to develop their skills and knowledge, contributing to a highly skilled workforce within the department.
  • Managed complex situations involving multi-agency coordination, ensuring smooth collaboration for optimal outcomes.
  • Coordinated emergency response efforts during natural disasters or large-scale incidents, assisting affected communities with recovery efforts.
  • Conducted thorough investigations that led to arrests, convictions, and successful prosecution of criminal cases.
  • Developed training programs for new recruits, promoting best practices among the force''s next generation of officers.

Education

High School Diploma -

Matoaka High School
Matoaka, WV

Skills

  • Customer service
  • Customer relations
  • Attention to detail
  • Driven and determined
  • Relationship building
  • Entrepreneurial personality
  • Work Planning and Prioritization
  • Business planning
  • Performance improvement

Timeline

Business Owner

13th Armory
04.2015 - 03.2025

Senior Police Officer

Salem City
03.2001 - 10.2014

High School Diploma -

Matoaka High School

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