Donnell Warden
Newport News,VA
Summary
Dynamic and results-oriented professional with a proven track record at Sam's Club, excelling in customer service and merchandise stocking. Recognized for exceptional ability to increase customer satisfaction through prompt responses and resolutions. Brings a positive attitude and a willingness to learn, enhancing team success and operational efficiency.
Overview
1
1
year of professional experience
Work History
Stocker
Sam's Club
04.2024 - 07.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Team Member
Kentucky Fried Chicken
09.2023 - 01.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Education
High School Diploma -
Woodside Highschool
13450 Woodside Ln06-2024
Skills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Friendly and personable
- Loading and unloading
- Customer assistance
- Product restocking
- Merchandise stocking
- Punctual and reliable
- Cleaning procedures
- Flexible schedule
- Money handling
- Proper stacking and storage
- Complex Problem-solving
Timeline
Stocker
Sam's Club
04.2024 - 07.2024
Team Member
Kentucky Fried Chicken
09.2023 - 01.2024
High School Diploma -
Woodside Highschool
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