Overview
Work History
Education
Skills
Summary
Timeline
Volunteer
Donnetta Hale

Donnetta Hale

Health Care Director
Jarrell,TX

Overview

21
21
years of professional experience
9
9
years of post-secondary education

Work History

Medication Tech/Resident Care Coordinator

University Village Memory Care
11.2012 - Current
  • Hired and trained new staff members on facility policies, patient care and medicine distribution.
  • Educated families and patients on current facility procedures, medical diagnoses and best courses of action.
  • Created staff and care schedules for meals, events, bathing, medication distribution and visiting hours.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Ordered lab work and scheduled appointments with doctors, patients and families to discuss results.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
  • Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
  • Hired and trained new staff members on facility policies, patient care and medicine distribution.
  • Conducted assessments to identify residents'' needs, ensuring appropriate placement within the facility''s programs and services.
  • Tracked changes in residents' conditions closely using various assessment tools to update care plans accordingly.
  • Facilitated communication among team members, fostering a collaborative work environment for optimal resident support.
  • Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
  • Provided ongoing staff training to maintain high standards of care and ensure adherence to best practices.
  • Managed scheduling, staffing, and budgeting effectively to optimize resource allocation across resident care activities.
  • Proactively addressed any potential conflicts among staff members or between staff and residents, fostering a positive work environment conducive to quality care.
  • Assisted in the development of facility policies and procedures that adhered to state regulations while promoting quality care.
  • Developed strong relationships with local healthcare providers, enhancing access to specialized services for residents as needed.
  • Increased resident satisfaction by addressing concerns promptly and fostering a positive living environment.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Monitored and assisted residents through individual service plans.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Increased medication and medical terminology knowledge through research and continuing education.
  • Discussed medical histories with patients in effort to provide most effective medical advice.

Juvenile Detention Specialist

Juvenile Detention Center
02.2009 - 12.2011
  • Advocated for the rights and needs of juvenile detainees during court proceedings, providing accurate information to judges and legal representatives about each individual''s progress within the detention center.
  • Promoted positive behavior change by facilitating group therapy sessions addressing anger management, substance abuse, and life skills development.
  • Conducted thorough intake assessments for new arrivals, gathering vital information to inform case management decisions moving forward.
  • Strengthened family bonds through supervised visitations, allowing juveniles to maintain connections with their loved ones during their stay at the detention center.

CNA

Wesleyan Nursing Home
03.2004 - 12.2009
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Supported needs of 74+ residents under long-term care.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

Education

No Degree - Nursing

South University
Round Rock, TX
08.2021 - Current

Certification - Medication Aide

Career Health
Round Rock
08.2006

Certification - CNA

Career Health Care
Round Rock, TX
03.2003

High School Diploma -

Georgetown High School
Georgetown, TX
08.1997 - 05.2000

Associate of Arts - Criminal Justice

Temple College
Temple, TX
06.2000 - 05.2003

Skills

  • Resident Documentation
  • CPR Certified
  • HIPAA Understanding
  • Billing and Payment Processing
  • Resident Support
  • Supporting Daily Living Needs
  • Client Relationship Management
  • Privacy and Confidentiality
  • EMAR Proficiency
  • Team Meeting Management
  • Patient Health Information Access
  • Healthcare Reporting
  • Documenting Behaviors
  • Individual Service Plans
  • Memory Care
  • Train Employees

First aid and CPR

Strong leadership

Billing and payment processing

Compassionate caregiving

Patient care

Vital signs monitoring

Medication administration

Infection control

ADL support

Continuing education

Teamwork and collaboration

Customer service

Problem-solving

Time management

Attention to detail

Multitasking Abilities

Reliability

Excellent communication

Critical thinking

Organizational skills

Team collaboration

Active listening

Effective communication

Patient safety

Verbal and written communication

Decision-making

Operational efficiency

Self motivation

Professionalism

Employee recruitment and hiring

Summary

As a Resident Care Coordinator with 10+ years of experience in healthcare. Skilled in providing assistance with daily living. I'm a Competent and kind Resident Care Coordinator committed to high levels of communication, timely charting and medicine distribution. Patient, caring and organized with a talent for relating to patients and approachable attitude. Ready to bring comprehensive, individualized care to high-demand facility with up to 74+ patients. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support and thoughtful committed to thorough, individualized care and comprehensive compassion for patients with all kinds of needs. Kind, approachable and knowledgeable about medical field and communicating with patients and physicians. Goal-driven Healthcare Director professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Over the years of working in health care I learned Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Timeline

No Degree - Nursing

South University
08.2021 - Current

Medication Tech/Resident Care Coordinator

University Village Memory Care
11.2012 - Current

Juvenile Detention Specialist

Juvenile Detention Center
02.2009 - 12.2011

CNA

Wesleyan Nursing Home
03.2004 - 12.2009

Associate of Arts - Criminal Justice

Temple College
06.2000 - 05.2003

High School Diploma -

Georgetown High School
08.1997 - 05.2000

Certification - Medication Aide

Career Health

Certification - CNA

Career Health Care

Similar Profiles

CREATE PROFILE
Donnetta HaleHealth Care Director