Donnette Commodore
Summary
Dedicated phlebotomist with expertise in blood collection and specimen handling, previously at the University of Maryland Medical System. Known for enhancing patient satisfaction through compassionate care and effective communication. Proven ability to maintain high accuracy in specimen tracking while fostering collaborative relationships with medical staff. Committed to quality assurance and patient safety.
Overview
33
33
years of professional experience
Work History
Phlebotomist
University Of Maryland Medical System
07.2019 - 03.2024
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
- Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
- Assisted in development of phlebotomy training manual, standardizing procedures and improving training efficiency.
- Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
- Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
PHLEBOTOMIST
Anne Arundel Medical Center
07.2007 - 03.2019
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
CNA, GNA, CMA
Magnolia Hall Nursing Home
06.1991 - 01.2007
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Education
Cecil County Technical College
Elkton MD CNA GNA, CMA
Chesapeake College
Queen Anne, MDGeneral Studies
Kent County High Worton MD
Worton, MD06-1981
Skills
- Blood collection expertise
- Phlebotomy order adherence
- Direct patient support
- Specimen handling
Timeline
Phlebotomist
University Of Maryland Medical System
07.2019 - 03.2024
PHLEBOTOMIST
Anne Arundel Medical Center
07.2007 - 03.2019
CNA, GNA, CMA
Magnolia Hall Nursing Home
06.1991 - 01.2007
Cecil County Technical College
CNA GNA, CMA
Chesapeake College
General Studies
Kent County High Worton MD
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