Summary
Overview
Work History
Education
Skills
Certification
Willing To Relocate
References
Timeline
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Donnie Holmes

Cedar Park,USA

Summary

Dynamic retail leader with a proven track record at Famous Footwear, driving a 7% sales increase through strategic operations management and team development. Expert in training and performance management, fostering strong customer relationships, and implementing effective inventory strategies to enhance efficiency and profitability.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Multi Store Unit Manager

Famous Footwear
Austin, TX
02.2021 - Current
  • Promoted to Multi-Store Manager within six months of my hire, overseeing two locations. At the time of my promotion, I achieved a 7% increase in year-to-date sales, and a 10% increase in transactions, along with significant improvements in Sales Per Transaction and Units Per Transaction at the Desert Sky location.
  • I managed several Famous Footwear locations, ensuring the delivery of high-quality products and services. My team included six managers and 42 employees, and I implemented standardized operating procedures to enhance efficiency. Additionally, I developed and nurtured strong customer relationships to drive sales and boost brand loyalty.

Retail Store Manager

Old Navy
Atlanta, GA
08.2017 - 02.2021
  • Achieved a significant reduction in shrinkage from 3.65% to 1.64% within one year by implementing effective inventory management strategies.
  • Spearheaded impactful marketing campaigns that boosted foot traffic and effectively promoted new products.
  • Executed strategic visual merchandising initiatives that enhanced product placement and drove increased sales.
  • Directed all store operations, commanding oversight of sales, customer service, inventory management, and staff scheduling.

Store Manager

Levis Straus & Co
Atlanta, GA
06.2012 - 08.2017
  • We have successfully opened a new location at Atlantic Station, which involved hiring 8 members of management and 30 associates. This expansion demonstrates our commitment to growth and excellence in service.
  • At Levi Strauss & Co., I ensured adherence to company policies, procedures, and safety regulations. I collaborated with vendors to negotiate favorable pricing terms and foster strong relationships with suppliers. Additionally, I developed comprehensive training programs for new hires and ongoing development plans for existing staff members.

Omni Operations Manager

Macy's
Livingston, NJ
04.2008 - 06.2012
  • Implemented a new staff training process, an incentive program, and career advancement initiatives to identify, coach, and support high-performing employees and management trainees
  • Additionally, I conducted regular performance evaluations for team members, offering feedback on areas for improvement while also recognizing their achievements
  • Collaborated with cross-functional teams to develop and implement standard operating procedures (SOPs) for all operational processes

Assistant General Manager

Holiday Inn and Suites At&t
Parsippany, NJ
06.2001 - 04.2008
  • Led daily operations to ensure optimal guest satisfaction and operational efficiency.
  • Developed effective employee turnover and retention strategies to enhance company culture, improve employee experience, and drive better business outcomes.
  • Conducted regular competitive analyses to adjust pricing and offerings, maintaining a competitive edge in the market.
  • Assessed current and projected occupancy levels, seasonal trends, and upcoming special events to determine room pricing and availability.

Education

Bachelor of Business Administration - Business Management

Fairleigh Dickinson University-Metropolitan Campus
Teaneck, NJ
01.1996

Skills

  • Operations Management
  • Training & Development
  • Talent Acquisition
  • Retail Management
  • Expense Management
  • Performance Management
  • Customer Centric
  • Expense Management
  • Human Resources
  • Recruitment
  • Project Management
  • Store Management
  • Team Management
  • Visual Merchandising
  • Inventory Management
  • Relationship Management

Certification

Driver's License

Willing To Relocate

  • Round Rock, TX
  • Pflugerville, TX
  • Austin, TX

References

References available upon request.

Timeline

Multi Store Unit Manager

Famous Footwear
02.2021 - Current

Retail Store Manager

Old Navy
08.2017 - 02.2021

Store Manager

Levis Straus & Co
06.2012 - 08.2017

Omni Operations Manager

Macy's
04.2008 - 06.2012

Assistant General Manager

Holiday Inn and Suites At&t
06.2001 - 04.2008

Bachelor of Business Administration - Business Management

Fairleigh Dickinson University-Metropolitan Campus

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