Sarah Hutchins
Knoxville,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and passionate with strong organizational skills, eager to help team achieve and exceed company goals.
Overview
18
18
years of professional experience
Work History
Trainer
Roosters Bar And Grill
06.2011 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Liquid Liberationist
Roosters Bar And Grill
06.2011 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Bartender
Lakeside Tavern
02.2008 - 04.2011
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Smoky Mountain Brewery
Smoky Mountain Brewery
03.2006 - 01.2008
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
- Implemented cost-saving measures such as portion control guidelines, reducing overall expenses without sacrificing quality.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Upheld strict regulations for safe alcohol service and food safety.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
Bachelor of Science - Organic Crop Production
The University of Tennessee - Knoxville
Knoxville, TN05.2019
Skills
- Dependable and Responsible
- Computer Proficiency
- Appointment Scheduling
- Staff Training
- Customer Education
- Sales expertise
- Client Relations
- Multitasking Abilities
- Excellent Communication
- Organization and Time Management
- Flexible and Adaptable
Timeline
Trainer
Roosters Bar And Grill
06.2011 - Current
Liquid Liberationist
Roosters Bar And Grill
06.2011 - Current
Bartender
Lakeside Tavern
02.2008 - 04.2011
Smoky Mountain Brewery
Smoky Mountain Brewery
03.2006 - 01.2008
Bachelor of Science - Organic Crop Production
The University of Tennessee - Knoxville
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