Summary
Overview
Work History
Education
Skills
Timeline
Generic
Donnie Reece

Donnie Reece

Sales
Minneapolis,MN

Summary

Dynamic sales professional with a proven track record at K&G Fashion Superstore, excelling in upselling and client service. Recognized for cultivating strong customer relationships and achieving sales goals. Adept at inventory control and maintaining a calm demeanor in high-pressure situations, ensuring operational excellence and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Sales Associate

K&G Fashion Superstore
06.2025 - Current
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Saw Operator

Viking Materials
06.2023 - 04.2025
  • Set up and calibrated machinery to meet specific production requirements.
  • Completed special cuts, grooves and bevels to produce desired looks.
  • Verified dimensions of finishing workpiece and frequently used weld and anneal saw blades.
  • Monitored and inspected sawing machine operations to detect any malfunctions.
  • Mounted workpieces in holding device, manually, or using hoist.
  • Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
  • Maximized efficiency by removing safety hazards and debris from work areas.
  • Cleared jams to keep equipment fully operational.
  • Inspected and adjusted saws to establish accurate cutting measures.

Assistant Manager

Mernards
09.2021 - 03.2023
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Defined clear targets and objectives and communicated to other team members.
  • Launched quality assurance practices for each phase of development
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Crew Trainer

McDonald's
09.2017 - 06.2021
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Maintained current knowledge of all team position requirements.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Taught new team members correct procedures for all areas of operations.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Developed and executed performance management programs to increase employee engagement and productivity.
  • Provided coaching and mentoring to employees.
  • Established and maintained quality control standards.
  • Built and maintained professional relationships with vendors and suppliers.
  • Developed job-specific competencies and performance standards.

Education

High School Diploma - General Studies

Glen Mills
Convordville, PA
06.2003

Skills

  • Promotional support
  • Upselling
  • Retail loss prevention
  • Money transfer systems
  • Time management
  • Excellent people skills
  • Cash register operation
  • Client service
  • Product promotions
  • Retail store operations
  • Stocking and receiving
  • Inventory control
  • Flexible schedule
  • Verbal/written communication
  • Problem-solving
  • Problem-solving skills
  • Display setup
  • Listening skills
  • Inventory control procedures
  • Cleaning techniques
  • Reading comprehension skills
  • Cash handling accuracy
  • Sales goals attainment
  • Calm demeanor
  • Adapt to diverse groups

Timeline

Sales Associate

K&G Fashion Superstore
06.2025 - Current

Saw Operator

Viking Materials
06.2023 - 04.2025

Assistant Manager

Mernards
09.2021 - 03.2023

Crew Trainer

McDonald's
09.2017 - 06.2021

High School Diploma - General Studies

Glen Mills

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