Donnie Robinson
Fayetteville,NC
Summary
Accomplished Route Manager with a proven track record at Antech Diagnostics, enhancing customer satisfaction and operational effectiveness. Expert in route coordination and schedule management, I excel in staff training and customer consultation, significantly improving service standards and driver performance. My approach is always focused on achieving tangible results and fostering professional growth.
Overview
15
15
years of professional experience
Work History
Route Manager
Antech Diagnostics - Veterinary Reference STAT Laboratory
2010.01 - Current
- Enhanced customer satisfaction by resolving service issues promptly and professionally.
- Conducted driver ride-alongs and observations to evaluate and improve driver performance.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
Education
No Degree - Psychology
Fayetteville State University
Fayetteville, NC01.2017
High School Diploma -
Tar Heel High School
Tar Heel, NC04.1999
Skills
- Customer Consultation
- Route coordination
- Schedule Management
- Staff Training
Additional Information
Us Army 09-28-1999 -12-02-2002
Timeline
Route Manager
Antech Diagnostics - Veterinary Reference STAT Laboratory
2010.01 - Current
No Degree - Psychology
Fayetteville State University
High School Diploma -
Tar Heel High School
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