Donnie San Felipe
Summary
Hardworking Automotive Technician with 9 years of experience in the field. Positive and upbeat individual with enthusiasm for the work and an understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help the team and meet business objectives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Electrical Transit System Mechanic
SFMTA
10.2021 - Current
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Disassembled defective parts to make proper repairs.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
- Resolved electrical issues to enhance functionality and user experience.
Autonomous Vehicle Retrofit Technician
Cruise Automation
08.2020 - 06.2021
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Enhanced team productivity with thorough training on new technologies and procedures.
Certified Automotive Technician
San Francisco Toyota
10.2019 - 08.2020
- Implemented quality control measures that reduced rework instances by catching errors during initial repair stages instead of post-service evaluations.
- Mentored junior technicians, improving their technical skills and overall job performance through hands-on training sessions..
- Performed preventative maintenance on vehicles, extending their lifespan and preventing costly breakdowns for customers.
- Skillfully managed time-sensitive repairs, prioritizing jobs according to urgency while maintaining high-quality workmanship standards throughout all projects.
- Completed thorough inspections on all incoming vehicles to detect potential safety hazards or mechanical concerns before they became critical problems.
- Maintained an excellent attendance record, consistently arriving on time and fully prepared to contribute to team success each day.
Certified Automotive Technician/Team Leader
Lexus Of Serramonte
02.2015 - 10.2019
- Diagnosed malfunctions and developed effective resolutions with minimal oversight.
- Broke down complex mechanical information into simpler parts for individuals with little or no understanding of the systems.
- Supervised and mentored 7 team members and facilitated daily operations to drive associate growth.
- Responded to customer concerns in-person to identify vehicle's problem to find a solution or repairs needed.
- Troubleshot and diagnosed faults with all types of vehicle systems and components.
- Explained estimates and determined repair timelines to enhance customer satisfaction.
- Delegated jobs to subordinates and monitored the quality of work.
Automotive Technician
City Toyota
06.2014 - 01.2015
- Performed routine preventive maintenance to ensure that customer vehicle operated efficiently.
- Performed Toyota Recalls.
- Performed Service bulletins to address customer concerns,
- Worked in a team system.
- Performed heavy duty work.
- Performed diagnosis on vehicle and report to service advisors for repairs needed.
Automotive Technician
Toyota Of Palo Alto
03.2014 - 06.2014
- Communicated issues to leaders and helped develop solutions.
- Completed minor maintenance such as replacing gaskets, flushing coolant and performing tune-ups.
- Transmission replacement.
- Trained Lube Technicians to become Line Technicians.
- Performed Pre-delivery inspection on new vehicles.
Technician Apprentice
Putnam Lexus
12.2011 - 03.2014
- Identified major problems with customer vehicles and notified the service advisors before ordering replacement parts.
- Worked closely with the master technician and shop foreman on such tasks as engine rebuilding and minor diagnosis.
- Followed all standard safety practices to avoid accidents as per company regulations.
- Applied principles of electrical theory to advance and improve product development and efficiency.
Assistant Manager
Jiffy Lube
12.2009 - 12.2011
- Generated sales reports and productivity reports to assist decision-makers with operational improvements.
- Monitored cash intake and deposit records to increase accuracy and reduce discrepancies.
- Handled scheduling to ensure proper staffing for high-volume shifts and seasonal promotions.
- Managed inventory control processes to restore back stock, control costs and meet client needs while maintaining clothing and accessory levels on sales floor.
- Resolved all issues professionally and in a timely manner.
- Provided excellent customer service, driving customer loyalty and increasing customer satisfaction rates.
- Performed preventive maintenance on customer vehicles.
- Trained associates on performing preventive maintenance.
Education
High School Diploma -
Phillip And Sala Burton High School
San Francisco, CA2006
Skills
- Electrical failure expertise
- Optimizing engine performance
- Maintenance procedures
- Diagnostic skills
- System repairs
- Rebuilding engines
Certification
- A4 - Suspension and Steering (ASE)
- A6 - Electrical/Electronic System (ASE)
- Body Electrical Systems Diagnosis (LEXUS)
- Electrical Circuits/Diagnosis/Repair (LEXUS)
- Electronic/Computer Control Systems (LEXUS)
- Engine Control Systems (LEXUS)
- Heating and AC Systems Diagnosis (LEXUS)
- Steering, Suspension and Handling (LEXUS)
Contact
Juliana22
Timeline
Electrical Transit System Mechanic
SFMTA
10.2021 - Current
Autonomous Vehicle Retrofit Technician
Cruise Automation
08.2020 - 06.2021
Certified Automotive Technician
San Francisco Toyota
10.2019 - 08.2020
Certified Automotive Technician/Team Leader
Lexus Of Serramonte
02.2015 - 10.2019
Automotive Technician
City Toyota
06.2014 - 01.2015
Automotive Technician
Toyota Of Palo Alto
03.2014 - 06.2014
Technician Apprentice
Putnam Lexus
12.2011 - 03.2014
Assistant Manager
Jiffy Lube
12.2009 - 12.2011
High School Diploma -
Phillip And Sala Burton High School
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